Revenue Operations Specialist

Overview

A legal services organization with over 30 years of experience and more than 17 offices nationwide is seeking a Revenue Operations Specialist. The organization provides comprehensive litigation support solutions including Court & Process, Depositions, Discovery, Records, Digital, and Investigations, serving thousands of law firms and corporations.

Responsibilities

• Prepare, review, and issue accurate and timely invoices for enterprise and strategic accounts
• Ensure invoices comply with customer-specific requirements such as purchase order references and formatting
• Collaborate with internal teams to resolve billing discrepancies prior to invoicing
• Interpret customer contracts to align billing with contractual obligations and revenue recognition policies
• Identify billing risks, revenue leakage, and process gaps to support revenue assurance
• Assist Accounting with month-end close activities, accounts receivable reconciliations, and audit support
• Act as a billing contact for enterprise customers and resolve billing disputes
• Support onboarding of new enterprise customers with billing processes
• Explain invoices and billing structures to internal and external stakeholders
• Identify and implement improvements to billing accuracy, efficiency, and scalability
• Document billing procedures and contribute to revenue operations workflows
• Support reporting on billing performance, unapplied cash, and aged receivables

Requirements

• Bachelor’s degree in Business, Finance, Analytics, Operations, Marketing, or related field, or equivalent experience
• 2 to 4 years of experience in Revenue Operations, Sales Operations, Business Operations, or related roles
• Proficiency with CRM systems and reporting tools
• Strong Excel skills including pivot tables, formulas, and data analysis
• Experience with ERP or billing systems such as NetSuite or Salesforce
• Experience billing enterprise or large corporate customers with complex contracts
• Strong attention to detail and ability to manage multiple priorities under deadlines
• Preferred hands-on experience with NetSuite and Salesforce for billing, contract management, and revenue reporting
• Experience supporting finance or revenue operations in a private equity-backed company is a plus
• Familiarity with legal services or regulated environments, including compliance and audit standards, is preferred

Compensation & Benefits

• Compensation package will be determined based on candidate experience and skills
• Remote work opportunities
• Medical, Dental, and Vision coverage
• Paid Time Off (PTO)

Location

Remote

Equal Opportunity

The employer is an equal opportunity organization committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.