Sales Support Associate/eComm Remote Florida

Overview

The organization is seeking a detail-oriented and reliable Sales Support Associate to support the sales team, with a focus on credits, deductions, and general account reconciliation. Under general supervision of the Business Development Manager, this role provides accounting and clerical support to help ensure positive customer relationships through efficient and accurate resolution of deduction-related issues.

Responsibilities

• Review and process customer credit requests and deductions in a timely and accurate manner.
• Partner with and support Key Account Managers and the sales team to gather support documentation and validate deductions.
• Investigate and resolve issues related to short-pays, chargebacks, pricing discrepancies, and freight claims.
• Coordinate with the Accounting Department as needed to ensure timely and accurate processing of credits.
• Maintain organized records of all credit and deduction activities for audit and reporting purposes.
• Assist with accounts receivable activities, including reconciliation of customer accounts and follow-up on outstanding items.
• Analyze trends in customer deductions and assist with developing preventative strategies.
• Support month-end close tasks related to deductions and AR.
• Provide general administrative and clerical support to the accounting team as needed.
• Perform other tasks as assigned by management.

Requirements

• 2+ years of experience in accounting support, AR, or credit/collections support role.
• Proficient in Microsoft Excel.
• Proficient in ERP systems.
• Excellent attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines.
• High attention to detail and ability to meet deadlines in a fast-paced environment.

Preferred Qualifications

• Experience working with large retailers or key accounts.
• Associated Degree, Business Administration.
• Familiarity with Microsoft Office; Dynamics NAV is a plus.

Compensation & Benefits

• Salary range: $20.00 - $24.00 hourly.

Location

• Off-site Employees - Varied, CA