Seasonal TurboTax Community Tax Expert - Online Writing Role

Overview

This role is suited for individuals with a strong background in tax preparation, excellent writing skills, and a passion for assisting customers and community members. The position involves working remotely from home as part of a supportive team focused on helping customers with their tax needs.

Responsibilities

• Provide high-quality written responses to tax and technical questions in an online community to assist customers in completing their tax returns.
• Produce accurate written content efficiently while meeting defined quality and productivity goals.
• Participate in various projects that require effective writing skills.

Physical Requirements and Work Environment

• Remote work-from-home setup.
• Proficiency in typing or voice-to-text input.

Qualifications

• Active EA Certification, CPA, or JD (practicing attorney in taxation).
• Minimum of 2 years recent experience preparing federal individual (Form 1040) and state income tax returns using professional tax software in a work environment; experience with business returns (1120, 1120S, 1065, 1041) is a plus.
• Ability to write clearly and concisely, using simple language to explain complex tax issues.
• Excellent command of the English language, including spelling and grammar.
• Ability to understand and interpret customers' tax questions without access to their tax returns.
• Strong critical thinking, problem-solving, and research skills.
• Technical proficiency with cloud-based applications, search engines, Google Workspace, Microsoft Office, and file management.
• Ability to work a full-time schedule (40 hours per week), with flexibility within five set days.

Compensation and Benefits

The position offers a competitive compensation package with pay based on job-related knowledge, skills, experience, and work location. It may be eligible for cash bonuses, equity rewards, and benefits according to applicable plans and programs. Regular pay equity reviews are conducted.

Expected Base Pay Range by Location:

• California Remote (Bay Area): $43 - $58 per hour
• California Remote (Not Bay Area): $40 - $54 per hour
• Colorado Remote: $30 - $40 per hour
• Hawaii Remote: $31.5 - $42 per hour
• Illinois Remote: $30 - $40 per hour
• Maine Remote: $27 - $36.5 per hour
• Maryland Remote: $30 - $40 per hour
• Massachusetts Remote: $31.5 - $42 per hour
• New Jersey Remote: $31.5 - $42 per hour
• New York Remote: $36.5 - $49.5 per hour
• Ohio Remote: $27 - $36.5 per hour
• Vermont Remote: $30 - $40 per hour
• Virginia Remote: $30 - $40 per hour
• Washington Remote: $31.5 - $42 per hour
• Washington, DC Remote: $30 - $40 per hour

Location

Remote work from the specified states listed above.