Seasonal TurboTax Community Tax Expert - Online Writing Role

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Posted Aug 26, 2026

Remote · US · ask about Worldwide Part Time

$27 – $58/hr

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Overview

This role supports customers with tax preparation and technical questions through written responses in an online community, helping customers complete their tax returns. Work is remote, from the comfort of home.

Responsibilities

Support tax software customers by providing high-quality written responses to tax and technical questions in the online community.
Produce accurate written content quickly and proficiently while meeting defined quality and productivity goals.
Complete various other projects using strong writing skills.

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Qualifications

Active EA Certification, CPA, or JD (practicing attorney in taxation).
Minimum 2 years of recent experience preparing federal (individual Form 1040) and state income tax returns using professional tax software in a work environment.
Additional experience with business returns is a plus (1120, 1120S, 1065, 1041).
Ability to write clearly and concisely, using simple language to explain complex tax issues.
Excellent use of the English language, including spelling and grammar.
Ability to understand and interpret customers’ tax questions without seeing their tax return.
Excellent critical thinking, problem-solving, and research skills.
Technical proficiency using a variety of cloud-based applications, search engines, Google Workspace, and essential computer skills such as Microsoft Office and file management.
Ability to work full-time: 40 hours per week, flexible within five set days of the week.