Senior Accounts Receivable Analyst

Overview

This role is responsible for ensuring outstanding cash is routed appropriately and that the order-to-cash process is fully closed. Working with the Billing team and collaborating with Account Management, the Senior Accounts Receivable Analyst supports invoice processing, cash application, and resolution of billing and A/R issues.

Responsibilities

• Prepare, review, and analyze client invoices.
• Ensure client invoices are released in a timely manner to maximize DSO and net working capital.
• Respond to client inquiries with working knowledge of the business.
• Maintain KPI standards on billing measurements.
• Assist customers with payment processing via ACH or Lockbox instructions, or via payment through a 3rd party.
• Resolve customer billing issues, reconcile account discrepancies and disputes, and support customers and internal departments with problem solving needs.
• Coordinate with key account managers and Account Management team members to manage A/R issues, as appropriate.
• Provide cash application documentation and support as needed.
• Support Financial Operations – Billing and perform other assigned tasks and duties as necessary.
• Ability to travel and/or work onsite as needed.

Supervisory Responsibilities

• None.

Requirements

• High School Diploma and Bachelor's degree in Business, Accounting, Finance or related field required.
• 3+ years of high-volume corporate collections experience.
• Ability to perform in a fast-paced, goal-oriented collections environment.
• Knowledge of billing procedures and collection techniques.
• Advanced skills in Microsoft Excel.
• Experience with 3rd party collection management systems.
• Problem-solving skills.
• Exceptional interpersonal skills and ability to interface effectively with stakeholders at all levels.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to enhance efficiencies in current processes.
• Process improvement experience and strong attention to detail.
• Goal-oriented.
• Discretion and trustworthiness when handling sensitive information and supporting high-level strategic initiatives.
• Travel and/or onsite work will be on an as needed basis.

Preferred Qualifications

• Experience with Microsoft Dynamics NAV.

Compensation & Benefits

• Not specified in the provided description.

Location

Remote/Hybrid – USA

Physical Demands and Working Environment

• Work is performed in a home office setting; regularly required to work on a computer for extended periods.
• Frequent computer use requires fine motor skills and hand-eye coordination.
• Ability to sit for extended periods while working from home or a designated workspace.
• Ability to perform tasks requiring sustained attention and focus.
• Occasional lifting of materials up to 25 pounds.
• Travel to attend team meetings may be required.
• Reliable internet connection with sufficient bandwidth is required to execute all job functions and support remote technology setup (company laptop will be provided).
• A quiet, distraction-free workspace is required for productivity.
• Collaboration may occur through virtual meetings and communication platforms.