Senior Auditor - Special Projects (Retail)

Overview

The Senior Retail Auditor is responsible for developing new and existing audit concepts, gaining client acceptance, training auditors at all levels to execute audit projects, and evaluating the effectiveness of audit concepts. The goal is to audit client data to generate high-quality recoverable claims benefiting both the organization and its clients. This position involves multiple audit engagements per year to facilitate audit acceleration, process improvements, audit development, and new client onboarding.

Responsibilities

• Generate and develop new audit concepts by analyzing, identifying, and defining issues, developing criteria, and reviewing evidence to audit standard medium to complex reports.
• Lead concept development across multiple audit verticals, including evaluating and specifying concepts, interacting with clients to test and gain acceptance, and expanding concepts based on customer requirements.
• Collaborate with Business Optimization and audit teams to develop new tools and reports, implementing new ideas, approaches, and technological improvements to enhance audit production, communication, and client satisfaction.
• Take direct ownership of quality control by reviewing all auditor claims prior to and after client submission, ensuring audits meet expected quality and quantity standards.
• Prepare responses to client disputes by overseeing audit team verification of claims validation and making determinations based on advanced client knowledge and contract terms.
• Review client transactions with expertise in transaction types, client contracts/vendor agreements, and client data to identify potential overpayments or underpayments.
• Serve as a Subject Matter Expert in specific claim or business types and participate in knowledge sharing within audit, regional, and divisional teams.
• Meet or exceed productivity and quality standards.

Qualifications

• Bachelor's degree required; accounting or financial-related field preferred.
• Minimum of 5 years of related experience in the retail payment accuracy space.
• Experience working with multiple clients across grocery, home improvement, and mass merchandise sectors.
• Excellent verbal and written communication skills.
• Advanced computer skills, particularly in Excel and Access.
• Ability to analyze data and collaborate frequently with engineering teams.
• Strong working knowledge and understanding of retail industries.
• Ability to lead successfully in a team environment and collaborate effectively, while also working independently.

Mental Requirements

• Effective communication to exchange information.
• Assessing accuracy, neatness, and thoroughness of assigned work.

Physical Requirements and Working Conditions

• Ability to remain stationary, often standing or sitting for prolonged periods.
• Repetitive motions involving wrists, hands, and/or fingers.
• Must provide a dedicated, secure work area.
• Must have high-speed internet access and maintain an appropriate office setup.

Compensation and Benefits

• Base compensation ranges from $41.50 to $57.50 per hour, determined by experience, education, skills, certifications, and business needs.
• Eligible for discretionary bonus consideration.
• Competitive benefits package including medical, dental, vision, disability, and life insurance coverage.
• 401(k) savings plans.
• Paid family leave.
• Nine paid holidays per year.
• 17-27 days of Paid Time Off (PTO) per year, depending on level and length of service.

Location

Remote work with requirements for a secure home office and high-speed internet connectivity.

Additional Information

Applications are reviewed on a rolling basis. The anticipated application window closes on July 8, 2026, but may close earlier if a qualified candidate is selected or based on application volume.