Senior Billing Manager

Overview

This fully remote Senior Billing Manager role provides strategic leadership and overall management of the Billing Department across all office locations.

Responsibilities include improving billing processes and operational efficiency, handling complex billing issues, leading managers and teams, and partnering with attorneys and firm leadership to support accurate billing, revenue cycle performance, and continuous improvement.

Responsibilities

Strategic Leadership

• Develop and implement strategic plans for the Billing Department to align with firm objectives.
• Lead initiatives to improve billing processes, enhance efficiency, and ensure the department leverages the latest technology and best practices.
• Support and develop Billing Managers and their teams to maintain performance and processes while increasing skills.
• Evaluate, implement, and optimize technology solutions, workflow automation, and artificial intelligence tools to improve operational efficiency, data quality, productivity, and the overall billing experience.
• Interact with Partners to understand and troubleshoot complicated billing issues and pain points.
• Identify and address areas for improvement within the billing function to drive continuous improvement and operational excellence.
• Collaborate with firm leadership to enhance efficiency, client experience, and improve firm revenue cycle operations.

Management and Coordination

• Audit billing work to ensure accuracy and compliance.
• Supervise and mentor Billing Managers, fostering a collaborative and high-performance team environment.
• Coordinate workflow within the billing department to ensure timely and accurate billing processes.
• Oversee ongoing management of matters with upon-completion dates, ensuring dates are accurate, regularly reviewed, and updated to support timely billing and inventory management.
• Partner with Billing Managers, attorneys, and firm leadership to proactively identify and address aged WIP, unbilled inventory, and other revenue cycle risks—driving timely conversion of WIP to billed and collected revenue.
• Collaborate with the Receivables team to manage and report on inventory for the firm.

Complex Billing Issues

• Lead projects requiring broad conceptual judgment, initiative, and the ability to address and resolve complex billing issues.
• Serve as the point of escalation for complex billing inquiries and disputes, providing expert guidance and resolution.

Billing Process Administration

• Assist with administration of the billing process, including month-end closing procedure.
• Ensure timely and accurate distribution of proformas and accompanying reports.
• Supervise review and processing of proformas returned from attorneys into the accounting system.

Reporting and Data Management

• Review various reports to administer deadlines and maintain data integrity, requiring continuous follow-up.
• Assist with building and maintaining billing templates to ensure consistency and accuracy.
• Perform other duties as assigned by the CFO or Director of Revenue Cycle Operations.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; or a combination of education and equivalent work experience.
• Minimum of 7 years of management experience in a related field, with a focus on billing and financial management.
• Demonstrated leadership experience with a proven track record of driving strategic initiatives and managing high-performing teams.
• In-depth knowledge and understanding of accounting principles in a service organization.
• Proficiency with Microsoft Office Suite required.
• Experience with Elite 3E or other billing software preferred.

Preferred Qualifications

• Experience with Elite 3E or other billing software.

Compensation & Benefits

Employees are entitled to compensation commensurate with skill and experience. Exact compensation will vary based on skills, experience, location, and other factors permitted by law.

Expected compensation ranges by location:

• State of California: $120,000- $244,000
• State of Colorado: $110,000- $196,000
• State of Connecticut: $95,000- $241,000
• State of Illinois: $108,000- $210,000
• State of Massachusetts: $120,000- $229,000
• State of Maryland: $116,000- $176,000
• State of Maine: $81,000- $188,000
• State of Minnesota: $120,000- $198,000
• Jersey City, NJ: $130,000- $236,000
• State of New York: $111,000- $241,000
• State of Virginia: $78,000- $227,000
• State of Vermont: $78,000- $227,000
• State of Washington: $116,000- $220,000
• Washington, D.C.: $154,000- $227,000

The salary ranges above do not include a discretionary bonus. Bonus opportunities are non-guaranteed and dependent upon individual and firm performance.

Full-time benefits include:

• Medical and dental coverage
• Life insurance
• Short-term and long-term disability insurance
• Pre-tax flexible spending account for certain medical and dependent care expenses
• Employee assistance program
• Paid Time Off
• Paid holidays
• Participation in a retirement plan program after meeting eligibility requirements
• And more

Location

• Fully remote

Additional Information

• Please include a cover letter and resume when applying.
• Reasonable accommodations will be provided as necessary to allow individuals with a disability to apply for and/or perform the essential functions of the position.
• EOE/Minority/Female/Disabled/Vet. Principal Applicants Only.