Sheffield Underwriter II

Overview

This regular position involves evaluating and underwriting retail loan applications under approved fraud and loan processing policies for credit approval. You will ensure correct creation of loan promotions and loan documents for execution in the system, while providing a consistent client experience to approved dealers and supporting lending relationships within established risk guidelines.

Responsibilities

• Process and decide credit applications, including some larger-dollar requests, assessing applicant risk consistent with loan processing policies.
• Underwrite according to fraud processes, applying override rules and adjudicating the correct promotions for the original equipment manufacturer (OEM), and approving credit under the correct advance rates.
• Ensure accurate and complete logging of loan application, customer, dealer, and collateral information in the loan origination system.
• Make credit decisions within the service level agreement (SLA) time range from receipt of applications and other pertinent data.
• Answer dealer/customer questions related to underwriting, operational/procedural details, promotional offerings, policies, incentives, lien perfection, and other general information.
• Support program development and relationship building through dealer outreach, including direct mailings of current programs.
• Conduct dealer penetration and relationship building initiatives through tele-consulting, dealer meetings, and open houses.
• Maintain working knowledge of products financed and manufacturer’s suggested retail prices (MSRPs).
• Assist in development, implementation, and execution of new policies, procedures, and processes related to loan processing.
• Support management and other departments on periodic operational, regulatory, credit research, fraud research, and other projects as needed, without violating separation of duties principles.
• Represent the organization at trade shows, dealer open houses, and dealer meetings.
• Assist in managing fraud and mitigating Bank Secrecy Act/Anti-Money Laundering (BSA/AML) risk by following approved policies.
• Follow underwriting and scorecard processes, including proper documentation and using correct mitigating factors when adjudicating credit.
• Calculate long-term value (LTV) and advance rates in line with OEM-approved guidelines.

Qualifications

Required Qualifications

• High School diploma or equivalent
• Three years of retail finance experience, particularly related to underwriting loans for a dealer network
• Strong decision-making and organizational skills
• Excellent verbal and written communication skills
• Strong customer service skills for both internal and external clients
• Demonstrated problem-solving skills
• Ability to work effectively in a fast-paced environment
• Ability to multi-task and take on projects to assist the department with initiatives
• Ability to understand larger loan requests and underwrite in a timely fashion
• Demonstrated proficiency in basic computer applications (including Microsoft Office software products)
• English fluency (Required)

Preferred Qualifications

• Bachelor’s degree
• Advanced computer skills
• Sales effectiveness

Compensation & Benefits

• Regular teammates working 20 hours or more per week are eligible for benefits (eligibility for specific benefits may vary by division).
• Medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan.
• No less than 10 days of vacation (prorated based on date of hire and full-time or part-time status) during the first year of employment, along with 10 sick days (prorated), and paid holidays.
• Depending on the position and division, additional eligibility may include a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

Location & Work Schedule

• Work shift: 1st shift (United States of America)

Equal Opportunity

The employer is an Equal Opportunity Employer and does not discriminate based on race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected classification under law. The employer is a Drug Free Workplace. EEO is the Law. E-Verify IER Right to Work.