Specialist, Payroll Systems

Overview

This role involves supporting, tracking, and auditing payroll technology systems with a focus on UKG ProWorkforce Management, Oracle payroll and payroll tax configurations, and organizational hierarchy management. The position collaborates closely with payroll services, HR, IT, and Finance teams to ensure payroll accuracy, compliance, and system integrity for a large multistate organization managing payroll for approximately 14,000 employees. Reporting to the Payroll Systems Manager, this position offers hybrid or remote work options depending on the employee’s location.

Responsibilities

• Support payroll systems by running, analyzing, documenting, and distributing report data; performing end-to-end testing and production tasks for UKG ProWorkforce Management, Oracle, and organizational hierarchy.
• Collaborate with IT on payroll system enhancements, automations, integrations, and technology improvements.
• Maintain system governance by ensuring consistent configuration standards, best practices, and documentation.
• Support integrations between payroll systems and downstream systems such as general ledger, benefits, and vendor files.
• Assist IT in maintaining configuration of pay rules, deduction codes, earnings codes, work groups, tax profiles, and job/pay structures within UKG ProWorkforce Management.
• Support integration and ongoing payroll needs between UKG and Oracle payroll/tax systems, including payroll exports, historical edits, and data updates.
• Partner with the Payroll Tax team to support multi-state payroll tax setups including SUI, SUTA, local tax jurisdictions, reciprocity rules, supplemental wage tax logic, and withholding rules.
• Assist with quarterly and annual tax reviews, year-end processing, audits, and reconciliation.
• Manage organizational hierarchy across company structure, business units, cost centers, locations, supervisors, and labor distribution through daily reconciliation reports, ServiceNow tickets, and email requests.
• Ensure alignment between HR, Finance, and Payroll structures, supporting reorganizations and acquisitions.
• Ensure payroll system practices comply with federal, state, local, and company policies.
• Support systems testing for Payroll/Tax Services team members.
• Assist with acquisitions and new openings.
• Serve as a subject matter expert for payroll systems, implementing automated audits and controls to ensure payroll and payroll tax accuracy and compliance.
• Support miscellaneous payroll-related programs such as the Alumni Portal, API Wizard, and KBACE.
• Perform Oracle quarterly and annual payroll/payroll tax testing, additional system testing as needed, and monthly Vertex update testing to ensure system accuracy and compliance.

Requirements

• Bachelor’s degree from an accredited college or university or equivalent education and experience (1 year of college equals 1 year of work experience and vice versa).
• Minimum of 3 years of experience in payroll systems or HRIS.
• Expertise in UKG ProWorkforce Management and Oracle maintenance, including interfaces to payroll applications.
• Experience supporting HR/Payroll systems.
• Strong customer service skills with professionalism and tact.
• Ability to handle sensitive and confidential information in compliance with federal and state laws and company policies, including HIPAA and PHI.
• Current knowledge of payroll laws and regulations, multi-state payroll tax rules, wage reporting, SUI/SUTA, and quarter/year-end processing.
• Exceptional attention to detail and strong organizational skills.
• Ability to multitask and adapt in a fast-paced environment with evolving payroll and payroll tax regulations.
• Strong analytical and problem-solving skills with the ability to make logical decisions.
• Ability to manage multiple priorities calmly and re-prioritize quickly.
• Team player with a cooperative attitude.
• High integrity, morals, and values.
• Results and resolution oriented with a high sense of urgency.
• Professional representation of the Payroll team internally and externally.

Compensation & Benefits

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, and Dental Plans
• Life and Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

Reasonable accommodations are provided for individuals with disabilities during the application and interview process, as well as to perform essential job functions and receive employment benefits.

Location

This position offers hybrid or remote work options depending on the employee’s home base.

This role requires access to confidential and sensitive information, necessitating ongoing discretion and secure information management.