Sr. Associate - F&A - I2C 5B

Overview

This role supports Financial & Accounting (I2C) operations, serving as the primary point of contact to investigate and resolve complex customer and order issues. Work is performed remotely from Romania on a standard shift as part of a regular position.

Responsibilities

Customer & Order Processing

• Act as the primary liaison between customers, sales teams, brokers, distributors, and internal departments to investigate and resolve complex issues.
• Ensure accurate processing, shipping, and invoicing of customer orders.
• Analyze orders for compliance with client requirements and cut-off times.
• Maintain and update customer master data, including new account setups and changes.
• Use client-specific tools to manage daily operational tasks and ensure service delivery meets agreed metrics.

Reporting & Documentation

• Prepare and submit monthly reports and audit-related documentation.
• Assist the Assistant Manager in compiling and submitting reports.
• Ensure compliance with internal accounting controls (SOX).
• Create, update, and maintain Standard Operating Procedures (SOPs) and working procedures.

Cross-Functional Support

• Support credit control activities in collaboration with the Assistant Manager.
• Respond to ad hoc requests from business groups and local units.
• Identify and communicate opportunities for continuous process improvement and innovative solutions.

Team Collaboration & Training

• Train and mentor junior team members on daily tasks and procedures.
• Maintain and develop strong relationships with relevant markets and major customers.
• Act as a bridge between customers, outside sales, and internal departments to ensure alignment and issue resolution.

Requirements

Education

• Bachelors - Accounting
• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Finance

Certifications

• Accounts Payable Certification - F-Tec
• Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)
• Certified Fraud Examiner (CFE) - ACFE
• Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)
• Microsoft Certified: Power BI Data Analyst Associate - Microsoft

Required Skills

• Accounting
• Order Management

Language

• German (Required) — Advanced (C1)

Preferred Qualifications

No additional preferred qualifications were specified.

Compensation & Benefits

No compensation or benefits details were provided.

Location

• Remote (Romania)

Job Type & Work Schedule

• Regular
• Standard (Romania)