Sr. Manager, Procure to Pay

Overview

The organization is seeking a leader to own the end-to-end Procure-to-Pay (P2P) function, covering Procurement Operations, Accounts Payable, supplier onboarding, and payments. This role will establish the operating model, governance, and service standards; partner with executive stakeholders; and build a team that delivers consistent, accurate outcomes.

Responsibilities

• Own end-to-end P2P performance, from requisition and PO through receipt, invoice, approval, payment, and accrual; align Procurement, AP, Supplier Management, Payments, and Close under one operating model
• Establish and enforce operational governance, including policies, controls, SLAs/KPIs, approval matrices, and audit readiness (SOX), with regular performance reviews
• Ensure accurate and timely processing of requisitions, POs, and invoices, including complete accruals and liability reconciliations for financial close
• Design supplier onboarding and master-data standards with attention to risk, compliance, and payment integrity
• Own payment-run integrity, including approval controls, banking batch oversight, and fraud/duplicate-payment prevention
• Resolve escalated payment and process issues; conduct root-cause research to prevent repeat issues
• Partner across suppliers and internal stakeholders (Procurement, Finance, Legal, IT, and business teams) to define and deliver an automation and transformation roadmap
• Report on P2P performance using defined KPIs (touchless invoice rate, on-time payment, cycle time, exception rate, DPO) and optimize working capital through payment terms and early-pay discounts
• Oversee supplier risk, contract and PO compliance, and spend visibility across the vendor base
• Manage change by rolling out policy, process, and system updates with clear stakeholder communication and adoption tracking
• Elevate internal and supplier service experience by owning the service experience, measuring CSAT/NPS, and acting on feedback
• Deliver quarterly business reviews with senior and executive stakeholders, presenting performance, risks, and the improvement roadmap
• Hire, develop, and coach a high-performing team; ensure consistent standards through documented processes, training, performance calibration, and clear accountability
• Build training, onboarding, and succession plans to keep team capability uniform across locations

Requirements

• 10+ years in procure-to-pay, AP, or procurement operations, including 5+ years managing teams and managers
• Demonstrated end-to-end P2P expertise across multiple towers, with the ability to align cross-functional dependencies
• Track record running operational governance, including SLAs, KPIs, internal controls, and audit/SOX compliance
• Experience owning a team budget, managing vendor relationships, and managing remote, cross-time-zone teams
• Experience developing and presenting executive-level QBRs and improving stakeholder satisfaction
• Proven ability to develop, train, and calibrate teams to a uniform standard
• ERP experience (NetSuite preferred) plus P2P platform experience such as Zip, Coupa, or Ariba
• Bachelor’s in accounting, finance, business, or supply chain

Preferred Qualifications

• APM, CPSM, CPA, or equivalent

Compensation & Benefits

• Annual base salary (full-time): $117,040—$209,000 USD
• Base pay may vary based on factors including city of residence, job-related knowledge, skills, and experience.
• Total rewards include base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company.
• Additional benefits may include a flexible, employee-led remote model, a professional development stipend, comprehensive health coverage, and parental leave plans.

Location

• Primary work location determines the applicable pay range (which may be narrower than the full range displayed).
• Offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the organization and in the specified work location, if applicable.

Equal Opportunity & Accommodations

• The organization provides equal employment opportunities to all qualified applicants without regard to protected characteristics.
• Reasonable accommodations are available for qualified persons with disabilities; requests related to the recruiting process can be made through the employer’s accommodations process (contact details are not included here).