Strategy & Operations Associate

Overview

The organization is seeking a Strategy & Operations Associate to support Customer Transformation & Deployments (CTD), the team responsible for commercial strategy, transformation and deployments, pricing, competitive insights, and market expansion.

This is a development-focused generalist role. You will take ownership of urgent, ambiguous problems—structure them from first principles, run the analysis, and deliver clear recommendations that shape pricing, deals, and strategy. The position is designed for growth, with a potential path to leading a vertical and increased executive exposure.

Responsibilities

• Build models and fact bases for pricing and deal economics, ROI/business cases, market sizing, and use case prioritization.
• Structure ambiguous questions into hypotheses, test them with data, and deliver actionable recommendations.
• Maintain data templates and KPI tracking to ensure insights are repeatable across engagements.
• Flex across commercial strategy, deal analysis, pricing, and competitive insights based on business priorities.
• Own discrete workstreams end-to-end, including competitor profiles, pricing inputs, and healthcare value chain mapping.
• Identify cross-vertical patterns to improve decision-making across the Customer Transformation team.
• Support transformation-led sales cycles with analysis, value sizing, and KPI definition.
• Prepare leadership and board content; track quarterly KPIs and flag risks early.
• Incorporate engagement learnings into playbooks, pricing, and competitive intelligence.
• Rotate across one primary and one support vertical (reassessed quarterly) to broaden experience across insights, pricing, delivery, healthcare, and strategy.

Requirements

• First-principles thinker who structures ambiguous problems, builds models from scratch, and pressure-tests assumptions.
• Strong quantitative skills, including advanced Excel/Sheets; SQL or BI is a plus.
• Ability to produce executive-ready materials and clear recommendations.
• Exposure to pricing, market sizing, competitive analysis, or customer transformation.
• Self-starter comfortable switching contexts and influencing without authority.
• Interest in healthcare, manufacturing, or logistics is a plus; AI/robotics experience is a plus, not required.

Education and Experience

• 2–4 years of experience in management consulting (Associate to Senior Associate), strategy & operations, BizOps, finance, or a comparable analytical role.

Compensation & Benefits

• This is a direct hire role.

Location

• Occasional travel to and within client sites (i.e., factories, hospitals, etc.).

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Vision to read printed materials and a computer screen.
• Hearing and speech to communicate.

Equal Employment Opportunity

• The organization provides equal employment opportunities and prohibits discrimination and harassment on any protected basis in accordance with federal, state, or local laws.

Hiring Note

• No outside agency solicitations.