Overview
This role supports global payroll technology across multiple countries and systems. You will help translate business needs into system requirements and configuration updates, troubleshoot payroll and HR-related integrations, and ensure accurate, timely payroll execution through production support, testing, and release readiness.
Responsibilities
- Support global payroll across countries supported by core and third-party payroll platforms to ensure accurate and timely payroll execution
- Analyze end-to-end payroll processes and translate business needs into clear system requirements, configuration updates, integration changes, and control enhancements
- Support payroll cycles by triaging production issues, resolving data defects, validating results, and coordinating urgent fixes before payroll close
- Monitor and troubleshoot integrations across payroll, human resources, finance, banking, benefits, equity, time, and tax-related systems
- Partner with global payroll teams to manage calendars, cutoffs, approvals, funding timelines, bank files, payslips, reporting, and reconciliations
- Configure, test, and maintain payroll-related system functionality, including pay groups, pay components, deductions, payroll inputs, accounting, and payslip setup
- Lead testing for releases, country rollouts, statutory updates, and process improvements (test scripts, defect tracking, regression testing, and go-live readiness)
- Reconcile payroll outputs across source and target systems, identify variances, and strengthen audit controls for sensitive employee and banking data
- Maintain documentation for payroll processes, integrations, data mappings, runbooks, test evidence, issue logs, and country-specific operating procedures
- Collaborate with internal and external partners to deliver resilient payroll systems
Requirements
- At least 7 years of experience in payroll systems, human resources systems, or payroll operations within a multinational organization
- Hands-on experience with human capital management and payroll platforms such as Workday, including business processes, security roles, worker data, payroll inputs, and payroll results
- Experience supporting outsourced payroll processing through providers such as CloudPay, including input templates, validations, payroll previews, variance analysis, approvals, statutory outputs, banking files, and payslips
- Strong understanding of multi-country payroll processes, including gross-to-net calculations, taxes, benefits, pensions, garnishments, retro pay, final pay, and year-end processing
- Ability to manage and troubleshoot integrations using payroll data files, secure file transfers, application interfaces, field mapping, effective dating, error handling, and reconciliation controls
- Working knowledge of payroll compliance and controls, including data privacy, approval controls, segregation of duties, audit trails, statutory deadlines, and secure data handling
- Experience supporting system changes through requirements gathering, functional specifications, configuration support, test scripts, user acceptance testing, release management, and post-production support
- Strong stakeholder management and communication skills, including the ability to explain technical issues clearly and manage priorities across regions and time zones
- Commitment to the highest ethical standards
Compensation & Benefits
- The annual base salary range for this role is $150,000-$225,000 (USD), which does not include discretionary bonus compensation or the comprehensive benefits package.
- Actual compensation offered may vary from the posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
Benefits include:
- Fully-paid health care benefits
- Generous parental and family leave policies
- Mental and physical wellness programs
- Volunteer opportunities
- Non-profit matching gift program
- Support for employee-led affinity groups representing women, minorities and the LGBT+ community
- Tuition assistance
- A 401(k) savings program with an employer match and more
Location
Not specified in the provided description.