Tax Accountant

Overview

A global technology organization is seeking a Tax Accountant to support tax compliance with a focus on accurate billing, customer support, and cross-functional collaboration. This role involves working closely with Billing, Customer Success, Sales Operations, and customers to resolve tax-related questions and ensure compliance.

Responsibilities

• Coordinate, prepare, and review all company-wide tax filings, including Federal, State, and international corporate income tax returns, Sales & Use Tax, Gross Receipts Tax, Property Tax, USAC, and VAT filings.
• Prepare, review, and file sales & use tax returns for technology services across multiple jurisdictions.
• Serve as a tax subject-matter expert for customer tax inquiries, including billing discrepancies, taxability questions, and exemption reviews.
• Collaborate with Billing, Customer Success, Sales, Finance, and Product teams to ensure accurate tax calculation and resolve issues.
• Support configuration, maintenance, and troubleshooting of SureTax to ensure proper tax determination and billing accuracy.
• Utilize Workday for tax reporting, account reconciliations, data analysis, and audit support.
• Ensure alignment between tax rules, billing systems, and customer contracts.
• Act as the primary contact for tax audits and inquiries from taxing authorities.
• Manage responses to notices and assessments, ensuring timely and appropriate resolution.
• Identify, assess, and mitigate tax risks while maintaining strong internal controls over tax processes.
• Reconcile sales & use tax accounts and support month-end and year-end close processes.
• Monitor changes in state and local telecom tax regulations and assess operational and customer impact.
• Recommend process and system improvements to enhance compliance, efficiency, and customer experience.
• Manage relationships with external advisors, including Big 4 firms, to support corporate and indirect tax compliance and planning.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field.
• Minimum of 5 years of experience in sales & use tax.
• Hands-on experience with SureTax (required).
• Experience using Workday for financial reporting, reconciliations, or tax-related analysis.
• Strong knowledge of multi-state indirect tax compliance and telecom-specific taxes.
• Experience interfacing with customers and resolving tax-related billing questions.
• Proven ability to collaborate effectively with Billing, Customer Success, Sales, and IT teams.
• Strong attention to detail and ability to explain complex tax concepts to non-tax stakeholders.

Preferred Qualifications

• CPA, CMI, or other indirect tax certification.
• Experience supporting enterprise customers or customer audits.
• Additional experience with ERP or billing systems.

Compensation & Benefits

• Salary range: $85,000 - $125,000 annually, with potential variation based on qualifications, skills, experience, and location.
• Competitive benefits package including Medical, Dental, FSA, 401(k), and Flexible Paid Time Off.

Location

• Remote position.