Tax Consultant

Overview

A payroll and workforce management division is seeking a Payroll Consultant to provide comprehensive payroll tax compliance and client support services. This role involves ensuring accurate and timely payroll tax filings, resolving tax notices, and supporting clients and internal teams with payroll tax matters.

Responsibilities

Payroll Tax Compliance

• Review payroll tax returns for accuracy before filing.
• Monitor tax deposit and return due dates to ensure timely compliance.
• Process federal, state, and local tax deposits accurately and on schedule.
• File all payroll tax returns timely and accurately.
• Research and stay updated on changes to payroll tax filing requirements.
• Identify opportunities to improve tax filing processes and efficiencies.

Tax Notice Resolution

• Review, research, and respond promptly to payroll tax notices.
• Conduct detailed research to determine causes of tax notices.
• Communicate with federal, state, and local tax agencies via phone and written correspondence.
• Resolve tax notices efficiently and document all actions taken.
• Communicate status and resolution of tax notices with clients and relevant parties.

Client Support

• Assist clients with registrations and applications required by taxing agencies.
• Obtain and maintain agency access needed for tax filing and deposit responsibilities.
• Serve as a resource for clients regarding payroll tax questions and compliance.
• Communicate complex tax information professionally and clearly.

Internal Team Support

• Provide payroll tax guidance and support to Payroll Consultants.
• Assist Implementation Team with accurate payroll tax account setup for new clients.
• Support Sales and Marketing teams with tax filing and registration guidance for prospects.
• Provide cross-functional support during vacations, absences, or increased workload.
• Support payroll tax processing across multiple states and jurisdictions.

Additional Responsibilities

• Maintain current knowledge of federal, state, and local payroll tax regulations.
• Build and maintain positive working relationships with clients, tax agencies, CPAs, and internal teams.
• Maintain confidentiality of client and company information.
• Perform other duties and special projects as assigned.

Requirements

• Minimum of 3 years of payroll tax experience in a payroll service bureau or payroll processing environment.
• Strong knowledge of federal, state, and local payroll tax regulations.
• Experience with payroll and tax software.
• Experience researching and resolving payroll tax notices.
• Excellent analytical, problem-solving, and organizational skills.
• Strong written and verbal communication skills.
• Ability to prioritize multiple deadlines while maintaining accuracy.
• Proficiency in Microsoft Office applications, including Excel and Outlook.
• Ability to work independently and collaboratively within a team.
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. No visa sponsorship is available for this position.

Preferred Qualifications

• Certified Payroll Professional (CPP) designation or willingness to obtain certification.
• Experience supporting clients in multiple states and tax jurisdictions.
• Experience working directly with government tax agencies.

Compensation & Benefits

• 21 paid time off (PTO) days annually.
• 9 paid holidays.
• Company-paid long-term disability and life insurance.
• Access to Blue Cross Blue Shield medical insurance.
• Dental, vision, and short-term disability coverage.
• Parental leave.
• Flexible spending accounts.
• 401(k) retirement plan.

Location

This position is based in the United States. Applicants must be authorized to work in the U.S. without visa sponsorship.