Tax Registration Specialist

Overview

This role supports tax registration operations across US federal, state, and local agencies. The position involves managing client registrations, maintaining compliance, and collaborating with internal teams to deliver tax registration services.

Responsibilities

• Manage end-to-end tax registrations, including account setup, closures, officer updates, and company structure changes
• Ensure accuracy and compliance by validating client data, reviewing documentation, and maintaining agency records
• Communicate proactively with clients and internal teams to clarify requests, resolve issues, and support form completion
• Identify potential registration risks or tax notices and escalate appropriately
• Submit billing orders and update internal systems to reflect confirmed agency registrations
• Apply knowledge of PEO requirements, specifically around Client, PEO, and Hybrid reporting methods
• Ensure secure handling, processing, and storage of company and customer data in compliance with GDPR and applicable data protection regulations
• Track, prioritize, and resolve open items to ensure efficient management of customer unemployment tax accounts

Qualifications

• 2-4 years of experience in payroll, tax, or related operational roles; payroll service bureau experience is a plus
• Familiarity with US federal, state, and local tax agencies and employer account types (e.g., withholding, SUI, local taxes, PFML Paid Family and Medical Leave)
• Experience with payroll or tax platforms, case management, or ticketing tools is a plus
• Strong attention to detail, organization, and time management skills in a high-volume environment
• Excellent written and verbal communication skills, both client-facing and internal

Compensation & Benefits

• Salary range reflects gross base salary; for commercial roles with commission eligibility, figures represent On-Target Earnings (OTE), inclusive of base salary and target commission
• Salary ranges are quoted in USD as a global reference; offers will be localized to the candidate's country currency using market-aligned conversion
• Final pay is based on objective, job-related criteria including experience, skills, and location
• No salary history is requested; offers are based on the role and candidate qualifications
• Stock grant opportunities depending on role, employment status, and location
• Additional perks and benefits based on employment status and country
• Flexibility of remote work, including optional access to coworking spaces

Location

This role involves supporting tax registrations across US federal, state, and local agencies. Candidates should be eligible to work in the United States and be familiar with US tax regulations and agencies.