TPL Billing & Posting Associate

Overview

This role involves transaction processing, data entry, and responding to information requests while following established policies, client guidelines, and quality standards.

Responsibilities

• Execute transactions with minimal direction.
• Perform data entry and retrieve data from specific systems.
• Audit your own data entry for accuracy and make required corrections.
• Respond to requests for information as needed.
• Escalate issues to a supervisor as appropriate.
• Send standard correspondence by following existing templates.
• Adhere to client guidelines and quality standards.
• Perform research, summarize research results, and compile deliverables in the requested format.
• Follow established policies, procedures, and methods.
• Participate in process improvement initiatives or special projects as assigned.
• Meet established production goals and objectives.
• Perform other duties as assigned.

Basic Qualifications

• Minimum 1 year of transaction processing experience.
• Minimum 1 year of customer service experience.

Preferred Qualifications

• Microsoft 360.
• Strong 10-key skills.
• Ability to multi-task.
• Strong interpersonal skills, research, and problem-solving skills.
• Accounting experience.
• Self-starter.
• Ability to adapt easily and quickly to changes.

Compensation & Benefits

Compensation varies based on factors including specific office location, role, skill set, and level of experience.

Hourly salary range (as required by local law):

• California: $21.68 to $40.53
• Colorado: $21.68 to $35.00
• Connecticut: $21.68 to $35.00
• District of Columbia: $23.13 to $37.26
• Illinois: $20.10 to $35.00
• Maine: $18.51 to $29.81
• Maryland: $21.68 to $35.00
• Massachusetts: $21.68 to $37.26
• Minnesota: $21.68 to $35.00
• New York: $20.10 to $40.53
• New Jersey: $23.13 to $40.53
• Ohio: $20.10 to $32.40
• Virginia: $20.10 to $37.26
• Washington: $23.13 to $37.26

Benefits include:

• Medical, dental, vision, life, and long-term disability coverage
• 401(k) plan
• Bonus opportunities
• Paid holidays
• Paid time off

Location

Austin, TX

Shift

Monday - Friday from 8:00 am to 5:00 pm CST.

Additional Information

• This job posting is anticipated to be posted until 10/13/2026.

Work authorization

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Equal employment opportunity and accommodations

• Reasonable accommodation is available for applicants and employees with disabilities or religious observances, as needed, including participation in a reasonable accommodation process if hired.
• Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or other bases protected by federal, state, or local law.

Other employment statements

• Candidates who are currently employed by a client of the organization or an affiliated business may not be eligible for consideration.
• Criminal conviction history is not an absolute bar to employment.
• The organization does not discharge or discriminate against employees or applicants because they inquire about, discuss, or disclose their own pay or the pay of another employee or applicant, subject to applicable rules.

California-specific notice (if applicable)

California requires additional notifications for applicants and employees. If you are a California resident, live in, or plan to work from Los Angeles County upon being hired for this position, additional important information is required.