Treasury Analyst I

Overview

This role supports the organization’s treasury functions by assisting senior analysts with research, trend identification, transaction monitoring, and data accuracy analysis. The position also helps resolve customer issues and contributes to improved financial processing.

Responsibilities

• Conduct research to identify customer trends and provide actionable insights that support departmental objectives.
• Respond to and resolve customer problems, grievances, and issues.
• Assist internal and external customers with account inquiries and transactions via phone, email, internet chat, and case management system.
• Initiate new tasks and projects and operate beyond the immediate area of influence.
• Prepare and release payroll files, ensuring accuracy in collections and payments.
• Analyze payroll data to validate correctness and compliance with accounting standards.
• Monitor transactions for success as well as rejections and errors.
• Collaborate with banks to resolve issues promptly.
• Track and analyze funding limits to ensure timely processing of transactions.
• Perform ancillary treasury tasks, including stop payments, void checks, ACH reversals, Trace IDs, and related activities.
• Process Same Day ACH requests while adhering to all guidelines and deadlines to ensure quick and accurate payments.
• Generate daily transaction summaries highlighting trends and anomalies for management review.
• Identify and escalate issues related to payroll processing, bank transactions, and data accuracy as needed.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in finance or accounting or a related field is preferred.

Competencies / Skills

• Excellent communication skills and the ability to collaborate effectively across departments.
• Ability to work under deadlines and manage multiple priorities in a fast-paced environment.
• Strong problem-solving skills when processes do not happen as expected.
• Strong analytical skills with keen attention to detail and accuracy.
• Proficient in Microsoft Excel and other data analysis tools; experience with treasury management systems is advantageous.
• Ability to communicate insights effectively to senior leadership and team members.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Ability to work independently in a collaborative environment.

Preferred Qualifications

• Familiarity with industry-specific treasury services.

Supervision

• No direct supervisory responsibilities.