Overview
The organization is seeking a Finance & Payments Operations Specialist to manage financial operations and partner relationships, ensuring accurate, efficient, and compliant payment and settlement processes. This role owns the end-to-end financial cycle, including billing, settlements, reconciliations, and balance monitoring, and works closely with Operations, Compliance, Technology, Sales, and Client Support.
Responsibilities
Platform Partner Management
- Manage day-to-day relationships with platform partners to ensure smooth operations and timely execution of related activities.
- Handle daily partner correspondence and coordinate operational matters.
Financial Operations & Billing
- Oversee the end-to-end financial operations cycle, including billing, preparation of bank transaction orders, and maintenance of accurate system records.
- Monitor financial transactions and ensure operational records remain up to date.
Settlements & Reconciliation
- Develop, maintain, and update fee schedules and settlement parameters.
- Calculate and execute settlements, ensuring accuracy and timely processing.
- Reconcile settlements against internal systems and investigate discrepancies.
Payment Monitoring & Clearing
- Monitor balances and analyze payment flows to proactively identify discrepancies, potential risks, and operational issues.
- Review and monitor clearing fees, ensuring accuracy and alignment with agreed commercial terms.
Cross-Functional Collaboration & Client Support
- Collaborate with Operations, Compliance, Technology, and Sales to support efficient and seamless processes.
- Provide financial and settlement-related support to Client Support.
- Handle daily client correspondence and assist with financial and settlement inquiries.
Compliance & Regulatory Oversight
- Ensure financial and operational activities comply with applicable regulatory requirements, internal policies, and compliance standards.
Requirements
- University degree in Economics, Finance, Accounting, or Banking. Postgraduate studies are considered a plus.
- Solid experience in accounting, finance, or banking operations.
- Solid understanding of accounting principles.
- Strong analytical and problem-solving skills with a high level of attention to detail.
- Ability to manage multiple deadlines in a fast-paced environment.
- Ability to design and maintain AI-assisted processes, including reusable prompts, templates, and agent workflows, while critically reviewing AI-generated outputs.
Preferred Qualifications
- Experience in payments, fintech, or iGaming.
- Advanced Excel skills.
- Experience with ERP or BI tools, such as Power BI.
Languages
- Advanced/Fluent written and spoken English — Directly report to the Greece team.
- Spanish (mandatory).
Compensation & Benefits
- Competitive salary package.
- Career development opportunities in a growing global fintech.
- Access to challenging projects and continuous learning opportunities.
- Collaborative, diverse, and international work environment.
- Paid day off on your birthday (Birthday Leave).
Location
- Directly report to the Greece team.