UKG Payroll Specialist

Overview

The organization is seeking experienced professionals to join its HCM Managed Services team. As a Payroll Specialist, you will support the accurate processing and reconciliation of payroll for UKG Pro clients within the Managed Services Team. This role requires timely, accurate financial information and active participation in day-to-day payroll operations in a challenging and fast-changing environment.

Responsibilities

• Responsible for timely and accurate processing, audits, and related activities for client payrolls, including special projects and quarter and year-end audits; perform basic analysis and research related to payroll processing
• Assist the Team Lead and Manager in reconciling all payroll processing inputs and outputs, ensuring all requirements are met
• Provide exceptional client service to build relationships of trust, respect, and partnership with client contacts
• Identify areas of client dissatisfaction and escalate to the Team Lead and/or Payroll Manager
• Maintain awareness of client Service Level Agreements (SLAs) and execute work to meet SLA requirements
• Develop and maintain awareness of SOC 1 controls and ensure compliance for each task performed
• Handle setup and execution of new payroll cycles, including any manual HR or pay data entry
• Perform pre-calculation audits by running and analyzing reports and making necessary corrections based on findings
• Run variance reports and review payroll data accuracy, including individual transaction input
• Perform payroll balancing by running reports, investigating variances, and determining appropriate actions
• Process prior period adjustments, including manual checks, stop payments, and reversals
• Assist clients in preparation for quarter/year-end processing
• Assist clients with annual enrollment, including testing and applicable end-dating activities

Requirements

• Experience with automated multi-corporation, multi-state payroll processing, with in-depth knowledge of payroll tax and accounting principles plus wage and hour laws
• Experience working with UKG
• Strong verbal and written client service skills
• Strong organizational skills with attention to detail and the ability to manage deadlines
• Proficient use of PC and MS Office applications, especially Word and Excel
• Highly motivated and team oriented; able to collaborate effectively with cross-functional teams
• Human Resource and Payroll experience; Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP), and/or Senior Professional in Human Resources (SPHR) preferred
• Associate's Degree in Business Administration or Accounting (or equivalent education and experience)

Compensation & Benefits

• Not specified in the provided job description.

Location

• Remote full-time employment opportunities across the US and Canada.