Utility Billing Analyst

Overview

The organization is seeking a detail-oriented Utility Billing Analyst to manage utility invoices, monitor payments, maintain account records, and resolve billing discrepancies. This role involves supporting utility billing for US multifamily property management.

Responsibilities

• Review and process utility invoices accurately and on time.
• Coordinate with utility providers and vendors regarding billing concerns and payments.
• Maintain utility account records and support account setup and transfers.
• Reconcile utility expenses and payments with accounting records.
• Investigate billing discrepancies, duplicate charges, and late fees.
• Prepare utility expense reports and financial documentation.
• Support resident utility billing and vacant unit cost recovery.
• Collaborate with Property Management and Accounting teams to improve billing processes.

Requirements

• At least 3 years of experience in utility billing, accounts payable, property accounting, or a related finance role.
• Advanced Microsoft Excel skills.
• Strong analytical, organizational, and problem-solving skills.
• Excellent English communication skills.
• High attention to detail and ability to manage multiple deadlines.
• Ability to work remotely on a nightshift schedule.

Preferred Qualifications

• Experience in US multifamily property management or affordable housing.
• Knowledge of Yardi, NetSuite, Conservice, or similar systems.
• A degree in Accounting, Finance, Business, or a related field (preferred but not required).

Compensation & Benefits

• Competitive salary package.
• Fixed night shift schedule + weekends off.

Location

Remote (nightshift schedule).