Workforce Compliance & Payroll Specialist - REMOTE

Overview

This role is responsible for managing administrative payroll tasks to support weekly payroll activities for over 600 Customer Connection Center team members. The position involves tracking and analyzing attendance trends, providing guidance on attendance policies, auditing time punches, reconciling payroll data, and ensuring accurate PTO tracking.

Responsibilities

• Track attendance performance for all non-exempt department team members and recommend actions to leadership based on trends.
• Serve as the primary contact for supervisors and managers regarding attendance issues.
• Conduct regular audits to identify, resolve, or prevent attendance-related problems.
• Document actions taken and provide follow-up reports to department leaders.
• Communicate attendance policies, investigative processes, and business impacts of unplanned labor loss to managers and supervisors.
• Help reduce labor loss and improve adherence to attendance policies through consistent communication and accountability.
• Reconcile payroll discrepancies related to time punches, lunch breaks, PTO, etc.
• Follow up with team members and supervisors during the payroll process to ensure timely payroll close.
• Collaborate with the payroll department to resolve payroll concerns.
• Communicate regularly about timeclock entry discrepancies and issues.
• Generate reports related to payroll discrepancies and concerns.
• Provide weekly and monthly reporting on payroll impact, production, and revenue.
• Develop tracking database tools that alert supervisors to payroll discrepancies, attendance irregularities, or negative trends within their teams.
• Perform additional duties and projects as assigned.
• Maintain consistent regular scheduled attendance as an essential job function.

Requirements

• High school diploma required; Bachelor’s degree preferred.
• Minimum of 2 years of experience in payroll, scheduling, or performance management tracking.
• Proficiency in Microsoft Excel, Word, and Outlook.

Compensation

• Salary range: $45,000 - $60,000 annually.
• Base pay may vary based on geographic location, internal equity, job-related knowledge, skills, and experience.

Location

• Not specified.