Account Receivable Manager- REMOTE in PA

Overview

An organization specializing in medical claims solutions is seeking an Account Receivable Manager to oversee the full cycle of billing and accounts receivable operations. This role involves managing monthly closing and financial reporting for a multi-service, multi-brand national Medical Cost Containment Solutions company. The position requires close collaboration with the corporate Finance Department and operations teams to ensure accurate and timely billing and collection.

Responsibilities

• Manage day-to-day billing and accounts receivable operations within the department.
• Collaborate with the IT department to ensure accurate invoicing data.
• Ensure correct coding and oversight for accurate reimbursement of billed services.
• Complete monthly accounts receivable reconciliation to ensure timely billing.
• Analyze month-end reports to identify opportunities for process improvements, including automation and consolidation of legacy processes.
• Prepare various reports for customers and management.
• Review changes in customers’ authorized services to address billing authorization issues and coordinate resolution efforts.
• Provide ongoing education to employees on changes in coding and documentation requirements.
• Review contracts, enter billing information into systems, and facilitate onboarding of new customers to enable prompt billing.
• Plan and structure department workflow and staffing, including hiring, training, goal setting, and performance management.
• Oversee timely posting and application of cash payments to invoices.
• Reconcile and resolve past due customer accounts, coordinating with Client Service Representatives.
• Implement a new enterprise billing system to streamline invoicing and reduce billing cycle time across multiple platforms.
• Manage and respond to customer inquiries and invoice disputes.
• Identify and resolve invoicing errors.
• Address complex and varied problems requiring cross-functional collaboration and innovative solutions.

Requirements

• Bachelor’s Degree in Business or equivalent.
• Minimum of five (5) years of relevant experience, including at least three years in a supervisory role.
• Strong problem-solving skills with the ability to make timely decisions.
• High attention to detail and analytical skills.
• Experience with ERP system utilization and implementations.
• Excellent written and verbal communication skills.
• Ability to lead small projects or work groups, fostering a collaborative and respectful team environment.
• Broad knowledge of theories, concepts, practices, and policies applicable to complex situations.

Compensation & Benefits

• 401(k) plan
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Location

• Remote work with training conducted in Lansdale, PA

Work Schedule

• Full-time, Monday to Friday