Accountant

Overview

This role supports the organization’s Global Customer Service and Operations (GCSO) team. The Accountant is responsible for complex research, data analysis, and clear, concise responses. You will assist with suspense accounts, cash accounts, and other balance sheet and income statement analysis, including understanding contract-level detail and its impact to the financial statements. The position also includes initiating corrective actions and participating in special projects.

Responsibilities

• Assist with research and responses related to the general ledger and support Accounting Operations.
• Conduct complex research and analysis, troubleshoot issues, and respond with clarity.
• Create new reconciliations as needed and enhance existing reconciliation tools and processes.
• Oversee month-end processes, including:
  • Monthly write-off process
  • Loan reconciliations
  • Responses to inquiries from other lines of business (LOBs)
  • Special projects
  • Account cleanup initiatives
• Collaborate with Corporate Finance, Business Analysts, Annuity Operations, and Life Operations.
• Support Corporate Finance with questions and research, including work with metrics.

Requirements

• Associate’s degree in accounting or accounting related field
• Positive and professional attitude
• Strong attention to detail
• Proven ability to prioritize, multi-task, handle complexity, and meet deadlines
• Demonstrate customer-centric focus and strong partnering skills
• Lead with self-initiative, work independently, and help others
• Working knowledge of AI capabilities, with the ability to evaluate and validate outputs with guidance

Preferred Qualifications

• Bachelor’s degree in accounting
• 2+ years of Annuity and/or Life Operations experience working with general ledger and reconciliations
• Experience with Excel (pivot tables, formulas including vlookup) and ability to write macros
• Experience with Power BI
• Experience with reconciliations tools, specifically ReconNet
• Experience with General Ledger, specifically PeopleSoft
• Strong team player with willingness to work with others

Compensation & Benefits

• Expected salary range: $49,100 - $65,500
• This role may be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits (U.S.)

• Comprehensive health plan including medical/prescription drug and vision, plus dental insurance
• No-cost short- and long-term disability
• Company-paid life insurance and legal services
• Retirement pension funded entirely by the employer and a 401(k) with employer matching
• Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP) and digital mental health programs
• Parental leave, paid time off, paid holidays, and volunteer time off
• Tuition assistance and more

Location

United States

Equal Opportunity Employer

The employer is an Equal Opportunity Employer. Employment decisions are made without regard to protected characteristics as defined by applicable federal, state, and local law.

Additional Notes

• This is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.
• Drug-free workplace.
• Massachusetts-specific note: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.