Overview
The Audit Manager, Financial Controls & Regulatory Assurance, leads and oversees regulatory compliance testing, internal control assessments, audit support activities, and operational risk monitoring across the organization. This role manages the Model Audit Rule (MAR) testing program, coordinates Service Organization Control (SOC) report reviews, supports external audits, directs termination access review processes, and provides leadership for regulatory and operational compliance initiatives.
This position serves as a liaison between business areas, external auditors, regulatory stakeholders, and senior leadership to ensure internal controls are effectively designed, operating as intended, and appropriately documented. The role also provides staff leadership, audit methodology oversight, reporting, and continuous improvement support for audit and compliance processes.
Responsibilities
Regulatory Compliance and Model Audit Rule (MAR) Program Management
- Develop, maintain, and administer the annual Model Audit Rule (MAR) testing program and related testing schedules.
- Monitor testing progress and adjust schedules, priorities, and resource assignments as necessary.
- Oversee maintenance of MAR methodologies, testing guides, procedures, templates, and supporting documentation.
- Ensure accurate and consistent documentation of control testing, risk assessments, process narratives, process maps, and Risk Control Matrices (RCMs).
- Review testing workpapers and audit documentation to ensure quality, completeness, and compliance with established standards.
- Evaluate testing results and assess control deficiencies, exceptions, and remediation activities.
- Compile and maintain MAR testing exception reporting for executive leadership and governance committees.
- Coordinate MAR-related activities with internal stakeholders and external audit partners to avoid duplication of testing efforts.
- Participate in MAR testing engagements and provide technical guidance to audit staff.
Requirements
- Bachelor’s level degree required.
- 5 years required Accounting/Finance experience.
- 1 year of management or supervisory experience required.
Preferred Qualifications
- CPA preferred (not required).
- Certified Internal Auditor (CIA).
- Certified Information Systems Auditor (CISA).
- Certified Risk Management Assurance (CRMA).
- Internal audit/regulatory compliance, risk management, financial controls, public accounting, or related field strongly preferred.
- Healthcare, insurance, managed care, or financial services industry experience.
- Experience with Model Audit Rule (MAR), SOC reporting, NAIC requirements, ORSA, or similar regulatory frameworks.
Compensation & Benefits
Compensation Range
Base Pay Range (Full-Time)
- $107,265.60 – $165,568.00 annually
Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities.
Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.
Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Pet Insurance
- Legal Resources Plan
- Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Location
- Norfolk, VA
- Work shift: First (Days)
Remote position (VA geographic area preferred)
For remote work roles, the organization employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.