Overview
This role supports a mission-driven legal practice focused on asylum matters in the United States. The Accounting & Finance Manager (Hands-on) is responsible for overseeing day-to-day financial operations and serving as the first level of financial analysis and operational financial control.
The position ensures financial records are accurate, timely, compliant, and useful for decision-making. It is hands-on, with an initial focus on learning the firm’s systems, working with existing staff and service providers, and establishing reliable financial operations.
Responsibilities
- Manage day-to-day financial operations, including documentation of procedures to ensure work is accurate and completed on time
- Drive issue resolution by identifying responsible parties, next steps, and deadlines; follow up on action items and confirm completion and correctness
- Ensure accurate execution across accounting, billing, accounts receivable (A/R), accounts payable (A/P), payroll, trust accounting, collections, tax coordination, and general ledger maintenance
- Maintain clean and current financial records in the accounting system
- Provide the legal team with accurate financial information related to client matters, billing, retainers, and collections
- Monitor daily cash balances and activity across bank accounts, credit cards, merchant activity, and other key financial accounts
- Ensure bills, vendor payments, check requests, and reimbursements are processed accurately and on time
- Prepare, review, and analyze monthly financial statements and key reports on time
- Validate supporting records, calculations, and assumptions; investigate material inconsistencies and disclose unresolved limitations
- Complete monthly financial reports accurately and on time
- Prepare annual and periodic budgets and forecasts; provide budget variance reports and explain results to the Owner/CFO in clear business language, including conclusions, recommendations, and decisions needed
- Support creation, maintenance, and monitoring of the annual budget
- Maintain a forward-looking cash flow forecast to anticipate shortfalls, plan distributions, and manage working capital
- Track year-over-year revenue growth, gross profit, operating profit, and other key financial trends
- Provide financial analysis supporting strategic planning, operational planning, and decision-making
- Own and continuously improve billing and collections processes
- Supervise timely preparation and delivery of client invoices
- Monitor payment plans and ensure clients comply with payment terms
- Track, measure, and report accounts receivable aging
- Ensure collection protocols are followed consistently and professionally
- Work with billing staff and leadership to prevent unnecessary A/R buildup
- Address client billing questions and payment concerns professionally while protecting the firm’s financial interests
- Own operational handling of chargebacks, refund requests, billing disputes, and merchant service issues through documented resolution (including coordinating approvals and ensuring refunds/credits/adjustments are correctly recorded)
- Review billing records, payment history, and related correspondence to resolve disputes
- Recommend process improvements to increase collection rate and reduce financial leakage
- Monitor trust/IOLTA account activity, including reconciliation and documentation
- Own or review three-way trust reconciliations
- Identify and resolve trust accounting discrepancies with urgency
- Ensure compliance with applicable legal, ethical, and accounting requirements
- Work with the Owner/CFO and CPA to correct accounting or reporting issues
- Maintain internal controls to protect the integrity of firm financials
- Design, recommend, and enforce financial controls that protect the firm
- Identify financial risks, reporting gaps, compliance issues, cash flow risks, billing breakdowns, and process weaknesses; recommend practical corrective actions within approved policies and authority limits
- Support audits, tax preparation, financial reviews, and outside accounting reviews
- Ensure balance sheet reconciliations, payroll liability reconciliations, and bank reconciliations are completed accurately
- Monitor payroll taxes, tax liabilities, vendor obligations, debt obligations, and compliance deadlines
- Oversee existing staff and providers assigned to the role (including the bookkeeper, billing specialist, payroll provider, outsourced finance vendors, and other accounting support)
- Provide direction, accountability, and feedback to finance/accounting staff
- Progressively delegate recurring accounting and billing work while retaining controls, review, and accountability for results
- Participate in onboarding, training, and performance reviews for other assigned finance-related positions
- Ensure finance team members understand expectations, deadlines, reporting requirements, and quality standards
- Hold vendors accountable for timely and accurate work
- Serve as the internal subject matter expert for accounting software, billing systems, chart of accounts, reporting processes, and financial workflows
- Identify practical improvements in QuickBooks, Stripe, Google Sheets, Asana, and related workflows
- Define financial requirements and implement, test, and document changes with technical support as needed
- Maintain controls, data quality, security, and approval boundaries, and own completion and accuracy even when technical colleagues build the solution
- Analyze profitability (when data is available) by service, SKU, practice area, attorney, labor cost, marketing channel, and client/matter type
- Support pricing reviews to ensure services produce adequate gross profit
- Evaluate underperforming investments, expense categories, vendors, and initiatives
- Track production labor return, utilization, realization, collection rate, and cost of acquisition where applicable
- Help leadership understand Total Owner Benefit, owner distributions, working capital needs, and overall firm financial health
- Support centralized KPI reporting and scorecard development
Requirements
- Bachelor’s degree in Accounting or Finance
- Minimum of 5 years of progressive accounting or finance experience, preferably in a law firm, professional services firm, or other service-based business
- Strong understanding of general accounting, financial reporting, budgeting, forecasting, A/R, A/P, payroll, and month-end close
- Experience managing or reviewing trust/IOLTA accounting and reconciliations
- Experience with billing systems, client payment plans, collections, and accounts receivable management
- Strong proficiency with accounting software, legal billing systems, Microsoft Excel, and financial reporting tools
- Practical experience using AI tools and automation to improve accounting or finance workflows, with a working understanding of APIs, scripts, and how data moves between systems (advanced coding skills are not required)
- Ability to identify improvement opportunities, define clear financial requirements, collaborate with technical colleagues on implementation, and validate accuracy and reliability of results
- Ability to prepare accurate financial reports and explain them clearly to non-financial leaders
- Demonstrated ability to identify financial risks, implement controls, and resolve discrepancies
- Strong organizational, analytical, communication, and problem-solving skills
- High integrity, confidentiality, discretion, and professional judgment
- Ability to manage multiple priorities in a fast-paced law firm environment
Preferred Qualifications
- CPA, MBA, advanced finance/accounting credential, or equivalent experience
- 8+ years of accounting, controller, or finance operations experience
- Microsoft Excel Expert Certification (preferred)
- Experience building lightweight scripts or integrations to improve finance workflows
- Prior experience in a law firm or legal services environment
- Experience with systems such as QuickBooks Online, Clio, MyCase, Time Matters, PracticePanther, Smokeball, Lawmatics, Infusionsoft/Keap, or similar platforms
- Experience designing dashboards, centralized KPI reporting, balanced scorecards, or financial performance reports
- Experience supervising bookkeepers, billing specialists, payroll providers, or outsourced accounting vendors
- Advanced experience with complex unstructured data models and analysis, pricing analysis, SKU profitability, labor utilization, realization, collection rate analysis, and cost-of-acquisition reporting
- Experience supporting strategic planning, cash flow planning, debt repayment planning, and owner distribution planning
Compensation & Benefits
- Monthly salary range: USD 3,000 - 3,500 gross (commensurate with experience and qualifications)
- Week between Christmas and New Year’s: office closed, fully paid
- Paid national public holidays based on your country’s calendar
- Three weeks of paid vacation annually
- Comprehensive training program
- Mentorship and collaboration
- Career advancement paths (promotion from within)
- Equipment support: stipend or provided equipment to set up your home office, available after 4 months on the job
Location
- Work from anywhere (open to candidates based in Argentina)
Application Requirements
- Submit a resume and cover letter in English
- Applications require a cover letter to be considered
- Cover letters should explain why you are uniquely qualified for this position and why you would be a strong fit; generic copy/paste cover letters will be discarded
- Resume and cover letter must be uploaded in PDF format