Accounting Operations Manager

Overview

This organization is seeking an Accounting Manager, Operations & Transformation to serve as a critical partner to the Financial Controller and help build the next version of the Accounting function.

Responsibilities

In this hands-on role, you will own the day-to-day operating rhythm of Accounting, including:

• Leading the monthly close
• Reviewing journal entries and reconciliations
• Managing external accounting, payroll, and tax partners
• Strengthening cash and payroll controls
• Coordinating recurring tax compliance
• Supporting Finance-side 401(k) administration
• Redesigning manual processes into scalable, well-documented workflows
• Maintaining internal governance, review, final approval, and accountability for payroll-related accounting (payroll processing is supported by a specialist provider)

You will also drive transformation over time:

• Within 1 month:

  • Learn the business model, accounting systems, close calendar, key controls, and external-provider workflows
  • Own payroll and 401(k) governance, including review of variances and exceptions and coordination of plan administration and issue resolution
  • Build cross-functional partnerships across Finance, People, Operations, Supply Chain, and external accounting/payroll partners
  • Assess close timing, recurring rework/manual touchpoints, critical reconciliations, and highest-risk payroll/cash/control processes

• Within 3 months:

  • Lead the monthly close cadence, review standards, issue escalation, and timely completion of accurate, audit-ready workpapers
  • Own tax compliance coordination across monthly, quarterly, and annual sales and use tax filings, reconciliations, remittances, registrations, and notices; coordinate federal and state income tax filing support with external advisers; partner with the R&D team on credit tracking and documentation; resolve payroll withholding matters outside payroll platform/external provider scope
  • Strengthen cash and payment controls, including authorized approvals, improved dual-control coverage, and documented backup procedures for critical treasury activities
  • Launch the transformation roadmap by prioritizing processes that shorten the close, reduce manual effort, and improve accuracy; begin automation/workflow improvements

• After 6 months:

  • Improve close efficiency by reducing days to close and the manual effort/rework/coordination required for month-end
  • Deliver measurable automation, implementing at least three meaningful process or automation improvements with evidence of time saved, fewer errors, or reduced rework
  • Build reliable tax operations with clear ownership, documented procedures, and audit-ready support across recurring tax filings, remittances, registrations, notices, income tax requests, and R&D credit reporting
  • Raise external-provider performance by improving accuracy, documentation, timeliness, and reviewability while reducing issues requiring Controller intervention
  • Build resilient operations by maintaining dependable coverage across payroll, cash, payments, 401(k), close, and other critical Accounting activities, and help shape the long-term balance of internal ownership, specialist support, and technology-enabled workflows

Requirements

• 8+ years of progressive Accounting experience, including operating in fast-moving environments and reviewing others’ work while leading people, projects, or external teams
• Strong accounting fundamentals, including U.S. GAAP, journal entries, balance-sheet reconciliations, month-end close, financial-statement preparation, and internal controls
• Hands-on close leadership, including diagnosing bottlenecks, raising workpaper quality, prioritizing critical-path items, and moving toward a faster, sustainable close
• Payroll governance experience, including reviewing and approving payroll, investigating variances/exceptions, overseeing payroll accounting, and partnering with People and payroll specialists; multi-state payroll and 401(k) administration experience is strongly valued
• Treasury and control judgment, including comfort reviewing payment runs, approving payroll and cash disbursements, and maintaining appropriate segregation of duties
• Tax compliance coordination experience, including managing recurring compliance calendars, assembling accurate audit-ready support, working with external tax advisers, and driving open tax matters through resolution; strongly valued experience with multi-state sales and use tax, income tax compliance, R&D credits, and payroll tax matters
• External-partner leadership experience, including setting clear expectations, reviewing quality, tracking recurring issues, and improving outsourced/distributed delivery
• Process and systems orientation, including mapping processes, identifying real control points, translating Accounting requirements into repeatable workflows, and leading testing/implementation of automation
• Clear communication and documentation, including explaining complex Accounting issues in plain language, creating practical procedures, and working credibly with auditors, vendors, and cross-functional leaders
• A builder mindset: curious, low ego, calm under pressure, and motivated by improving the operating system
• Relevant business-model experience is a plus: SaaS/subscriptions, inventory and COGS, direct e-commerce and retail sales, third-party logistics, and ASC 606
• Systems experience is a plus: NetSuite, Bill.com, FloQast, Rippling, Shopify, Amazon Seller, or similar platforms
• Education: A bachelor’s degree in Accounting, Finance, or a related field—or equivalent practical experience

Compensation & Benefits

• Monthly Internet reimbursement allowance
• Friends and Family discount on products
• Discount program from popular brands in travel, entertainment and retail
• Many other spontaneous perks

Benefits include:

• 100% paid medical, dental, and vision insurance for employees (80% for dependents, including domestic partners)
• Meaningful equity
• 401(k) match with no vesting schedule
• 16 weeks of fully paid parental leave
• 16 free therapy sessions (for you and one other adult in your life)
• Financial support for family planning
• Remote office and monthly internet reimbursement
• Friends and family discounts on products
• Exclusive discounts on travel, entertainment, and top retail brands

Location

• Open to candidates across the U.S. and Canada
• Availability required during PST/PDT hours (organization is based in California)

Additional Information

• This organization participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Equal Opportunity

The organization is an equal opportunity employer and is committed to building a diverse and inclusive team. Applicants of all backgrounds, experiences, and perspectives are welcomed.