Overview
This role involves serving as a Senior Analyst within the Accounting Solution Center (ASC) of a global insurance brokerage and risk management organization. The position acts as a strategic partner and problem-solver, bridging branch offices and the National Accounting Center (NAC) to deliver innovative accounting solutions, empower teams, and ensure seamless communication.
Responsibilities
- Serve as the primary contact for accounting-related inquiries, providing exceptional customer service and fostering positive internal relationships.
- Resolve complex accounting and transactional inquiries through phone and email, conducting thorough research and documentation.
- Manage escalated requests by performing root cause analysis, reconciling accounts, and collaborating with NAC accounting teams.
- Approve disbursements such as wire transfers and checks, ensuring accuracy and compliance with policies.
- Identify process inefficiencies, develop innovative solutions, and implement best practices to improve operational efficiency.
- Lead training programs for branch teams and mentor ASC and Branch Accounting Service novices to promote continuous learning and professional growth.
Requirements
- High School Diploma or equivalent.
- Minimum of 7 years of insurance accounting experience, preferably in a brokerage environment, including receivables, payables, and billing.
Preferred Qualifications
- Bachelor’s degree in accounting, finance, business administration, or a related field.
- Over 3 years of experience in transactional accounting roles, ideally within insurance brokerage or financial services.
- Excellent interpersonal and communication skills with a strong customer service orientation.
- Strong critical thinking, analytical, and problem-solving skills focused on root cause analysis and corrective actions.
- Ability to manage multiple priorities and deliver results in a fast-paced environment.
- Advanced proficiency in accounting software and Microsoft Office applications.
- Ability to work independently while fostering collaboration across diverse teams.
Compensation and Benefits
- Competitive base salary range influenced by experience, education, geography, and other factors.
- Medical, dental, and vision plans effective from day one.
- Life and accident insurance.
- 401(k) and Roth options.
- Tax-advantaged accounts including HSA and FSA.
- Educational expense reimbursement.
- Paid parental leave.
- Additional benefits such as digital mental health services, flexible work hours (varies by location and role), training programs, wellness initiatives, charitable matching gift program, and more.
Note: Benefits summary applies to full-time positions; details for other employment types will be provided during the selection process.
Location
Details regarding the specific office location or remote work options are not provided in this description.