Accounting Support Clerk I - PayOps

Overview

This role is a remote or hybrid position in Bakersfield, CA.

Reporting to the Revenue Management Lead, the Accounting Support Clerk I – PayOps performs multiple accounting support functions, including compiling, sorting, preparing documents and reports, issuing bills and invoices, bookkeeping, calculating and verifying debit and credit amounts, and posting transactions to appropriate accounts. The role also supports the filing and maintenance of accounting records, inputs data into financial systems, reconciles reports, and assists accountants on special projects as necessary.

Responsibilities

• Manage daily operations and execute specialized tasks efficiently in a fast-paced environment.
• Process various payment types including Provider Payments, Monthly Credit Pull Fees, Check Refunds, and Patient Payments (ACH/CC), ensuring compliance with regulatory standards.
• Post automated ACH and credit card payments, including reversals, accurately in the system.
• Deposit and post check payments to both the patient ledger and Trust Bank Account.
• Upload all payment data to a shared public file for transparent record-keeping.
• Handle cancellations, write-offs, returned payments, and ledger adjustments such as outstanding fees or negative liabilities.
• Generate daily Data Integrity Updates and perform regular audits to ensure accuracy in payment postings.
• Use software tools including Microsoft Office, PDF applications, and ELI to verify posting accuracy (ELI is the primary system of record).
• Ensure work meets accuracy, completeness, and timeliness standards in accordance with SOP (Standard Operating Procedure) guidelines.
• Complete daily dashboards for assigned tasks within ELI.
• Maintain the Admin and Revenue email inboxes, responding to provider adjustment requests and other inquiries.
• Create Interest Addendums using T-Value software to calculate applicable interest.
• Assist with periodic reconciliation of Provider Liability Accounts.
• Provide regular reports to management summarizing accomplishments, identifying areas for improvement, setting performance goals, and evaluating system effectiveness.
• Perform additional responsibilities as needed.

Requirements

• Experience working in Accounting, Medical Billing, Finance or Banking.
• Associate degree and 2–4 years of industry experience.
• Ability to pay close attention to detail and be self-motivated.
• Ability to multitask and excel in a fast-paced environment.
• Beginner / Intermediate proficiency in Microsoft Excel.

Compensation & Benefits

• Medical, Dental, Vision Insurance.
• 401k with 4% company match.
• Time off: 10 days of PTO, 6 days of paid sick time, plus 6 paid holidays. Includes 1 floating holiday (from the approved list).

Location

Remote or Hybrid in Bakersfield, CA.