Overview
The Accounts Payable Invoice Manager is responsible for overseeing daily invoice processing operations to ensure timely, accurate, and compliant payment of supplier obligations. This role leads the Accounts Payable Invoice team, manages workflow and performance, and provides data-driven insights through reporting and dashboards. The manager collaborates with Supplier Data Management, Payments, Procurement, Finance, IT, and Operations to maintain strong financial controls and effective cross-functional partnerships.
Responsibilities
Leadership & Team Management
- Lead, coach, mentor, and develop the Accounts Payable Invoice team, including performance management, training, succession planning, and workload distribution.
- Conduct performance evaluations and provide ongoing feedback to support employee growth.
- Foster a collaborative, customer-focused, and high-performing team environment.
- Promote innovation and continuous improvement through employee engagement and process enhancement initiatives.
Accounts Payable Operations
- Oversee end-to-end invoice processing operations, ensuring accuracy, timeliness, and compliance with policies and payment terms.
- Manage invoice workflows including coding, approvals, exception handling, and payment readiness.
- Ensure adherence to internal controls, audit requirements, and financial policies.
- Resolve complex invoice discrepancies, supplier concerns, and internal escalations, identifying root causes and implementing corrective actions.
Process Improvement & Systems Management
- Drive process improvement and automation initiatives to increase efficiency and data accuracy.
- Partner with Finance, Procurement, IT, and business stakeholders to optimize purchasing and invoicing processes.
- Support system enhancements, ERP implementations, upgrades, and regression testing.
- Utilize technology solutions such as Oracle and Intelligent Document Recognition (IDR) to improve operations.
Reporting & Compliance
- Monitor and analyze key performance indicators (KPIs), service levels, and operational metrics to identify trends and improvement opportunities.
- Develop and maintain dashboards and reporting tools to provide visibility into Accounts Payable performance and compliance.
- Ensure compliance with accounting standards, regulatory requirements, tax reporting obligations, and company policies.
- Support internal and external audits by providing documentation, analysis, and process expertise.
Financial Close & Business Support
- Coordinate and support month-end and year-end close activities for accurate and timely financial reporting.
- Collaborate with accounting and finance teams to resolve accruals, reconciliations, and invoice-related issues.
- Provide leadership support across Accounts Payable functions in the absence of the Accounts Payable Director.
- Execute special projects and strategic initiatives as assigned.
Requirements
Education & Experience
- Bachelor's degree in Accounting, Finance, Business Administration, or related field, or equivalent combination of education and experience.
- Minimum of 5 years of Accounts Payable experience, including at least 2 years in a supervisory or leadership role.
- Experience with ERP systems and Accounts Payable automation technologies.
- Proficiency with Oracle, Smartsheet, and Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
- Strong understanding of Accounts Payable processes, accounting principles, and internal controls.
- Knowledge of applicable regulations and compliance requirements, including:
- Office of Foreign Assets Control (OFAC)
- IRS TIN Matching
- 1099 and 1042 reporting requirements
- Canadian tax regulations (GST, HST, PST, QST)
Competencies
- Strong analytical and problem-solving skills with ability to interpret data and make informed decisions.
- Excellent verbal and written communication skills across all organizational levels.
- Proven leadership capability including influencing others, decision-making, and driving accountability.
- Ability to motivate, manage, and develop employees while building collaborative, high-performing teams.
- Exceptional attention to detail with commitment to accuracy and operational discipline.
- Strong organizational, planning, and time-management skills managing multiple priorities.
- Continuous improvement mindset to identify inefficiencies and implement solutions.
- Self-motivated, results-oriented, and adaptable in a fast-paced environment.
- Ability to interpret and apply complex instructions, policies, procedures, and regulations.
- Demonstrates professionalism, integrity, sound judgment, and strong customer-service orientation.
Working Conditions & Physical/Mental Requirements
- Ability to maintain composure and professionalism when interacting with executives, suppliers, employees, and external stakeholders, including under pressure.
- Ability to manage multiple priorities and projects simultaneously.
- Regular use of computers and standard office technology.
- Handling sensitive and confidential information with discretion.
- Frequent sitting and extended computer use.
- Regular verbal communication and active listening.
- Ability to adjust focus and maintain close and distance vision as required.
- Successful completion of background screening, reference checks, controlled substance testing, and behavioral assessments as applicable.
- Work is primarily performed in a remote environment.
Compensation & Benefits
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance program
- Discount program
- Paid holidays
- Paid time away from work
Some employees may have access to earned wages on a daily basis prior to payday, subject to restrictions and fees. Certain waiting periods may apply. Paid time away may be provided through vacation and sick time or a PTO policy depending on local requirements. Benefits may vary for union members.
Location