Overview
This role is part of the Procurement organization, which ensures responsible, compliant, and efficient spending. The Accounts Payable (AP) team collaborates closely with Procurement Operations, Accounting, Finance, and business stakeholders to provide a seamless and scalable payment experience.
The position involves owning AP strategy and managing day-to-day execution as a player–coach. Responsibilities include setting the roadmap, leading people and partners, acting as the primary escalation point, resolving complex exceptions, handling process work during volume spikes, and closing the books alongside the team. The role also partners with hardware and operations stakeholders to define and launch asset management and receiving processes that enable 3-way match, including building processes where they do not yet exist.
This position is based in San Francisco, CA, with a hybrid work model requiring three days in the office per week. Relocation assistance is offered to new employees.
Responsibilities
- Own end-to-end AP processes for both Indirect and Direct spend: intake, 2/3-way match, exception handling, disbursements, vendor inquiries, and close activities.
- Serve as the primary escalation lead, partnering closely with management and Accounting to resolve complex exceptions, payment holds, and close blockers.
- Collaborate with hardware and operations stakeholders to establish asset management and receiving processes necessary for 3-way match, including creating new processes where needed.
- Drive improvements in cycle time, first-pass yield, on-time payment, PO discipline, and receiving alignment; reduce root causes of top exceptions.
- Maintain SOX-aligned controls and documentation, ensure segregation of duties, and lead internal and external audit requests and remediation.
- Design and implement ERP/AP workflows, OCR/approval processes, and integration hygiene to reduce manual touchpoints; partner with Procurement and Accounting on data quality.
- Enhance vendor experience by enabling self-service where possible, resolving escalations related to price, quantity, tax mismatches, credits, and banking; negotiate operational terms with Finance and Procurement partners.
- Manage, mentor, and develop AP staff; oversee BPO/offshore capacity with clear SLAs/KPIs and continuous improvement.
- Own AP reporting and communications, including dashboards and narratives on aging, cycle time, exceptions, payment forecasts, cash needs, and risk themes; communicate progress to leadership.
Requirements
- 8+ years of experience in Accounts Payable or Accounting, including 3+ years leading teams or programs across both Indirect and Direct spend.
- Experience thriving in high-growth, scaling environments, balancing long-term process design with hands-on execution.
- Deep technical knowledge of 2-/3-way match, PO discipline, tax handling (sales/use/VAT), and month-end close activities (accruals, reconciliations).
- Experience designing and automating AP workflows using ERP/AP automation, OCR, approval routing, and RPA; willingness to engage hands-on during volume spikes.
- Strong controls mindset aligned with SOX requirements; ability to partner confidently with Accounting, Procurement, FP&A, and Supply Chain.
- Hands-on experience with enterprise tools such as Oracle Fusion, Zip, Navan, VNDLY, Brightflag, Jira, or similar platforms, especially in integrated environments.
- Proven experience managing both Indirect and Direct spend in high-growth, scaling environments, comfortable building for future needs while managing current demands.
Compensation & Benefits
- Salary range: $185,000 - $275,000 annually.
- Hybrid work model with three days per week in the San Francisco office.
- Relocation assistance available for new employees.
Location
San Francisco, California (Hybrid work model: 3 days in office per week)