Accounts Payable Specialist - Concur Expenses

Overview

This role involves supporting the administration of employee expense reporting and corporate credit card programs, with a primary focus on Concur and related systems. The specialist will manage user setup, handle ticketed requests, ensure data accuracy, and collaborate with cross-functional teams to resolve access and policy issues. Additional responsibilities include assisting with audits, reporting, and process improvements to enhance user experience and operational efficiency within expense and card program administration.

Responsibilities

• Set up new users for out-of-pocket (OOP) employee expense reports within Concur, ensuring accurate configuration and timely activation.
• Process requests through the FreshDesk ticketing system, verifying completeness and proper approval.
• Provide clear and timely resolution communications for all tickets, adhering to service level agreements (SLAs).
• Maintain accuracy of employee records and workflows related to expense management and corporate credit card systems.
• Collaborate with Finance, Procurement, HR, and IT teams to resolve system access, workflow, or policy-related issues.
• Assist with audits related to credit card usage, workflow assignments, and provisioning compliance.
• Prepare and manage reports related to expense and credit card activity using Microsoft Excel and other tools.
• Support monitoring of workflow assignments and compliance with provisioning standards.
• Identify and recommend process improvements to enhance user experience and operational efficiency.
• Participate in special projects supporting broader finance operations and system initiatives.
• Manage multiple priorities in a deadline-driven environment while maintaining high accuracy.
• Communicate clearly and professionally with employees and internal stakeholders regarding expense and credit card processes and policies.

Requirements

• Minimum 2 years of experience in Accounts Payable, Finance Operations, or administrative support roles involving system access or provisioning.
• Hands-on experience with Concur for expense management.
• Familiarity with corporate credit card policies and expense management processes.
• Strong organizational skills with high attention to detail and accuracy.
• Proficiency in Microsoft Excel for reporting and data tracking.
• Ability to manage multiple priorities under deadlines.
• Strong written and verbal communication skills.
• Ability to work cross-functionally and build effective relationships with Finance, Procurement, HR, and IT teams.

Preferred Qualifications

• Experience with Workday is strongly preferred.
• Experience using ticketing systems such as FreshDesk.
• Demonstrated ability to identify and recommend process improvements in finance or expense management workflows.
• Comfort working with audit and compliance-related tasks involving credit card usage and provisioning.

Compensation & Benefits

• Pay range: $22.00 - $25.00 per hour.
• Eligibility for benefits may depend on job classification and length of employment.
• Potential benefits include medical, dental, and vision coverage; critical illness, accident, and hospital insurance; 401(k) retirement plan with pre-tax and Roth post-tax contributions; voluntary life and AD&D insurance for employees and dependents; short and long-term disability; health spending account (HSA); transportation benefits; employee assistance program; and paid time off (PTO, vacation, or sick leave).

Location

• This is a contract position based out of Montville, NJ.
• The role is fully remote, allowing work from home or a remote office.

Additional Information

• The position requires working extensively with cloud-based tools including Concur, Workday (preferred), FreshDesk, and Microsoft Excel.
• Collaboration with Finance, Procurement, HR, and IT teams is conducted virtually.
• The role is urgent and moving quickly.
• The anticipated application deadline is June 2, 2026.