Accounts Receivable Coordinator (fully remote)

Overview

The organization is seeking an organized, detail-oriented Accounts Receivable Coordinator who enjoys working with numbers, solving problems, and keeping financial records accurate and up to date. This role supports daily accounts receivable activities by monitoring outstanding receivables, following up on overdue payments, and helping resolve account discrepancies.

Responsibilities

• Monitor outstanding customer receivables and track overdue accounts
• Follow up on overdue payments and investigate payment issues
• Communicate with customers by phone and email to answer inquiries and provide updates
• Investigate and resolve discrepancies in customer accounts
• Review accounts for delays or irregularities and ensure accurate payment recording
• Maintain accurate records of collection activities
• Work with internal teams to resolve outstanding issues
• Manage multiple priorities and meet deadlines in a busy, service-oriented environment

Requirements

• High school diploma or equivalent required; post-secondary coursework in Finance or a related field is an asset
• 1–3 years of office administration experience with knowledge of accounts receivable processes
• Proficiency in Microsoft Excel and other Microsoft Office applications
• Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines
• Excellent attention to detail focused on accuracy and completeness
• Strong administrative, record-keeping, and data entry skills
• Clear and professional written and verbal communication skills when interacting with customers and internal teams
• Strong problem-solving skills to investigate discrepancies and resolve customer account inquiries
• Ability to follow established procedures, work independently on assigned tasks, and escalate issues when necessary
• Ability to work in a busy, service-oriented environment while balancing competing priorities and deadlines

Compensation & Benefits

• Competitive pay
• Comprehensive health and dental benefits
• RRSP matching

Location

Canada