Accounts Receivable Coordinator

Overview

An established organization in the supply industry is seeking an Accounts Receivable Coordinator to manage customer payment posting, resolve unapplied cash and payment-on-account transactions, and support branch payment research and account reconciliation. This role requires strong attention to detail, analytical skills, and the ability to handle high-volume transaction processing in a fast-paced environment. The position is fully remote and open to candidates located anywhere in the United States.

Responsibilities

• Utilize Microsoft Access databases and other internal tools to manage workflow and resolve Unapplied Cash (UNST) and Payment on Account (POA) transactions as directed by branches and customers.
• Accurately post customer payments received through lockboxes, scanned remittances, EDI transactions, and other payment channels using the Accounts Receivable Cash Application system.
• Process and apply high-dollar customer payments, including transactions exceeding $1 million that may involve hundreds of invoices across multiple branch locations.
• Review and analyze remittance information from customers and branches to ensure accurate payment application.
• Research accounts receivable balances, payment activity, and historical transactions within legacy systems as needed.
• Communicate effectively with branches and internal stakeholders, providing clear, complete, and professional correspondence in line with departmental guidelines.
• Meet established productivity and accuracy standards, including maintaining a monthly error rate expectation.
• Utilize available resources and reporting tools such as the Master List, Power BI, Regional Search, and other departmental systems to perform daily responsibilities.
• Support departmental objectives by demonstrating flexibility in work schedules, including overtime, extended shifts, weekends, and holidays as business needs require.

Requirements

• Strong attention to detail and organizational skills.
• Ability to analyze and interpret payment and remittance information.
• Basic knowledge of accounts receivable or accounting principles preferred.
• Proficiency with Microsoft Office applications and the ability to learn company-specific systems and databases.
• Strong communication and problem-solving skills.
• Ability to work independently and collaboratively in a high-volume production environment.

Performance Expectations

• Maintain departmental productivity standards.
• Consistently achieve accuracy and quality goals.
• Demonstrate effective time management and adaptability to meet changing business demands.
• Adhere to all departmental procedures, policies, and service expectations.

Note: This is a cash application position focused on payment posting and account research. It is not a collections role.

Compensation & Benefits

• Pay range: $15.00 - $20.63 per hour (actual pay may vary depending on location, qualifications, and experience).
• Bonus or incentive plan eligible.
• Competitive benefits including health, dental, vision insurance, paid time off, life insurance, and 401(k) with company match.
• Additional benefits include mental health coverage, gender-affirming and family-building benefits, paid parental leave, associate discounts, and community involvement opportunities.

Location

• Fully remote position available anywhere in the United States.

Equal Opportunity

The employer is an equal opportunity employer and government contractor committed to non-discrimination against qualified protected veterans and individuals with disabilities. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.