Accounts Receivable Manager

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Posted Jun 2, 2026

Remote · Indiana Full Time

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Overview

An organization specializing in revenue cycle management for independent physician practices is seeking an Accounts Receivable Manager. This full-time position is based in Indianapolis, IN, with hybrid and remote work options available. Compensation starts at $62,500 depending on experience.

Responsibilities

Supervise assigned staff including managing attendance, paid time off, payroll, training, corrective actions, and performance evaluations.
Ensure staff production, quality, and compliance meet company standards.
Motivate and train staff continuously.
Identify and resolve problems and inconsistencies, implementing corrective procedures.
Serve as a liaison between upper management and position leads regarding revenue cycle issues.
Act as a liaison between clients and associated professional organizations such as vendors, credentialing contacts, and other agencies.
Stay current on all payer bulletins and communicate relevant information to staff, peers, and management.
Prepare training materials for all job functions including practice management systems, payer portals, and other resources.
Train or instruct current and new employees on job duties and company policies.
Participate in subordinate work to facilitate productivity or overcome difficult tasks.
Interpret and communicate work procedures and company/client policies to staff.
Resolve customer complaints or answer questions regarding policies and procedures that escalate from any department associate.
Make recommendations to upper management on staffing decisions or procedural changes.
Recruit, interview, and select new employees with assistance from human resources.
Develop work schedules according to budgets and workloads.
Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
Monitor staff compliance with confidentiality policies in accordance with HIPAA regulations.
Complete all tasks assigned by the Director in a timely manner.
Communicate any issues to the Director that may affect deadlines or revenue.
Identify opportunities for improvement in the revenue cycle process to enhance organizational performance.
Participate in or direct assigned general administrative projects.

Essential Role Functions

Provide coverage for all areas in the Accounts Receivable Department as needed.
Verify insurance and obtain referrals/authorizations for procedures.
Monitor daily operating activity and adjust work assignments as necessary.
Provide daily, weekly, and monthly report summaries to management regarding insurance eligibility verification and referral status.
Oversee and manage special projects assigned to the eligibility and referral team.
Develop and implement procedures to monitor and enhance productivity for quality and quantity standards.
Communicate policies effectively to team members and ensure compliance with company standards.
Monitor client schedules for eligibility consistently.
Monitor work queues and reports for adverse activities or trends and prioritize work to correct issues.
Perform root cause analysis for denial trends and assist with process redesign to reduce avoidable denials, including workflow recommendations to clients.
Communicate non-covered services to the Director for research and policy development.
Monitor non-contractual adjustments for reasons, trends, and appropriate actions.
Ensure Accounts Receivable Specialists have access and training to perform tasks such as understanding and articulating payer explanations of benefits, explaining copayments and deductibles, updating patient demographics and insurance, and refiling claims based on account complexity.
Ensure Customer Service Representatives have assigned Accounts Receivable Specialists to assist with complicated account resolution.
Provide adequate Customer Service Representative coverage consistent with client time zones.

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Requirements

Associate's Degree in Medical Billing and Coding or a related field preferred.
5 to 10 years of experience in a medical billing office or related environment.
Thorough understanding of the entire revenue cycle including customer service, charge entry, cash applications, accounts receivable, credentialing, and coding.
Knowledge of government and managed care payment methodologies and terminology such as contractual adjustment, allowed amount, coinsurance, denial, and denial processes.
Proven knowledge and ability to apply ICD-10 and CPT coding.
Knowledge of HIPAA laws and regulations and ability to maintain compliance.
Strong attention to detail to ensure accuracy.
Excellent skills in Microsoft Excel, Word, and Outlook.
Proven analytical skills.
Ability to present and communicate initiatives, results, and analyses to multiple levels of management and clients.
Current working knowledge of medical professional claims processing, payment posting, collections, and accounts receivable follow-up.