Accounts Receivable Representative I - Remote

Overview

The Accounts Receivable Representative is responsible for managing incoming payments, ensuring accurate invoices, and maintaining up-to-date customer account records. This role supports cash flow by monitoring outstanding balances, resolving billing issues, and fostering positive client relationships.

Responsibilities

• Invoicing & Billing: Generate and distribute accurate invoices and statements to customers in a timely manner.
• Payment Processing: Record and reconcile incoming payments (checks, ACH, credit cards, wire transfers) and accurately apply them to the correct customer accounts.
• Collections: Monitor accounts receivable aging reports, identify overdue accounts, and contact clients via email or phone to secure payment.
• Dispute Resolution: Investigate and resolve billing discrepancies or customer queries regarding their accounts.
• Account Reconciliation: Maintain and update files, ledger accounts, and customer records.
• Reporting: Assist with periodic reports for management on aging accounts and collection progress.
• Other duties: Performs other duties as assigned.

Requirements

• Education/Certifications: Associate degree in Accounting, Finance, or a related field (or equivalent on-the-job experience)
• Experience: 0–2 years of experience in accounting, billing, or general office administration
• Skills/Abilities:
  • Proficiency in Microsoft Office Suite (especially Excel) and familiarity with accounting software
  • Strong communication, attention to detail, and problem-solving abilities
  • Good judgment is required, as direct supervision may not be immediately available at times

Preferred Qualifications

No preferred qualifications were specified.

Compensation & Benefits

• Compensation: The employer anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual pay (where applicable) will depend on education, experience, training, and any requirements under applicable collective bargaining agreements.
• Benefits (general): Competitive 401k, competitive PTO plan, remote work, and health benefits—first of the month following 30 days of employment, plus mentorship program/developmental opportunities.
• Additional benefits (subject to eligibility and program terms): Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance; Flexible Spending Account and/or Health Savings Account.
• Important notes: Compensation, benefits, and paid time off policies are subject to change in the employer’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor as a guaranteed minimum.
• Washington-specific PTO: For Washington positions (or positions that may be performed remotely from Washington), Washington-specific paid time off details are available.

Location

• Remote role: Classified as remote work, with remote associates performing work from their primary residence. Remote associates may work from the office but are not required to do so.
• Remote associates may be required to come to the office or other employer locations for necessary business reasons or if directed by their manager.
• Travel (minor): May require travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.

Work Environment / Physical Demands

• Office roles: Most work is performed in a temperature-controlled office environment.
• Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• May use calculators, keyboards, telephones, and other office equipment.
• Stooping, bending, twisting, and reaching may be required.

Equal Opportunity

The employer is an Equal Opportunity employer committed to creating an inclusive and respectful environment. All qualified applicants will receive equal consideration without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates participating in all aspects of the job selection process.

• M/F/Veteran/Disability. VEVRAA Federal Contractor.

Qualified applications with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.