Accounts Receivable Specialist

Overview

The organization is seeking a motivated, detail-oriented early-career Accounts Receivable Specialist to support customer billing and accounts receivable operations. This fully remote role involves working with numerical data and business software, maintaining accurate records across a CRM and accounting systems, and helping ensure timely, accurate invoicing and sales tax compliance.

Responsibilities

• Support billing operations by preparing and following up on invoices for new and recurring customers
• Maintain accurate customer and billing records across the CRM and accounting system; investigate and resolve discrepancies between systems
• Provide excellent customer service and assistance when interacting with customers
• Provide W-9s, statements, and other documentation to customers as needed
• Support sales tax compliance by gathering and reconciling transaction data, maintaining exemption documentation, and assisting with filings
• Collaborate with internal departments to address billing issues and other invoice-related inquiries
• Support and maintain the cash application process
• Assist with researching sales tax requirements by state and local jurisdiction, documenting findings, and escalating questions for review

Requirements

• Entry-level experience in billing, accounts receivable, accounting, or finance operations; relevant internships, coursework, or equivalent experience will be considered
• Basic understanding of invoices, payment terms, accounts receivable, and account reconciliations
• Working knowledge of Excel or Google Sheets, including sorting, filtering, and using formulas to organize and check data
• Strong attention to detail and comfort working with numerical information
• Ability to investigate discrepancies, identify possible causes, and follow through on resolving them
• Clear, professional written and verbal communication skills, including when responding to customer questions
• Organized and dependable, with the ability to manage recurring tasks and meet deadlines
• Curiosity about business software and the ability to learn new systems and processes quickly

Preferred Qualifications

• Experience with SaaS billing, recurring invoices, or business-to-business customers
• Experience with an ERP or accounting system, CRM software, or sales tax software (e.g., NetSuite or Salesforce)
• Exposure to sales tax support, tax exemption certificates, or researching tax requirements by jurisdiction
• Advanced Excel or Google Sheets skills
• Accounting, finance, business, or information systems coursework or degree
• Experience with multi-currency billing or international customers

Compensation & Benefits

• Salary: $45,000 - $65,000 a year

Benefits for US teammates (via TriNet):

• Health & Wellness
  • Multiple high-quality medical plan options with substantial employer contributions toward premiums, often covering the full cost depending on the plan selected
  • Health coverage starting on day one
  • Short-term and long-term disability and supplementary life insurance
• Financial & Professional Growth
  • 401(k) with employer match vested immediately
  • Annual reimbursement for professional memberships
  • Conference attendance and continued learning opportunities
• Work-Life Balance & Perks
  • Self-managed PTO and 10 paid holidays
  • Monthly internet stipend
  • Company-issued laptop and one-time home office setup stipend
  • Fully remote work environment with virtual events and yearly retreats

Benefits for global teammates (via Deel):

• Benefits aligned with local laws and standards, working with Employer of Record (EOR) partners to provide locally compliant, competitive packages supporting health, financial security, and work-life balance

Location

Fully remote