Accounts Receivable Specialist

Overview

This role is for an Accounts Receivable (AR) Specialist responsible for managing follow-ups on balances owed and responding to inquiries from sponsors and Contract Research Organizations (CROs) regarding invoiced amounts and balance inquiries.

Location

• Home-based
• Central Standard Time (CST) or Eastern Standard Time (EST) preferred

Responsibilities

• Maintain AR inboxes daily to ensure all communications are routed to the appropriate departments
• Respond promptly to customer inquiries regarding balances and invoices
• Send follow-up emails to sponsors and CROs concerning past due balances
• Collaborate with other departments such as nursing, data entry, and conventional billing to resolve outstanding payment issues
• Assist accounting by requesting remittance advices from CROs and sponsors for deposits received
• Review outstanding accounts monthly with the AR Manager, focusing on accounts outside of metric parameters set on the aging report for assigned sites

Requirements

• High School Diploma or GED required
• Experience with Great Plains preferred
• Clinical research experience preferred
• Experience in follow-up and collections preferred

Compensation and Benefits

• Potential base pay range (annualized): $32,300.00 - $80,800.00
• Actual base pay may vary based on qualifications, location, and schedule (full or part-time)
• Incentive plans, bonuses, and other forms of compensation may be offered depending on the position
• Health and welfare benefits and other benefits may be included

Equal Opportunity and Integrity

The employer is an equal opportunity organization. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law.

Integrity in the hiring process is maintained with a zero tolerance policy for candidate fraud. All submitted information and credentials must be truthful and complete. False statements or omissions may result in disqualification or termination in accordance with applicable law.