Accounts Receivable Specialist

Overview

An organization specializing in location analytics is seeking an Accounts Receivable (A/R) Specialist to join their accounting team. This role focuses on ensuring accurate invoicing, timely collections, and precise financial reporting. The position requires experience in a high-growth accounts receivable function and the ability to work independently in a fast-paced environment. The specialist will play a key role in evolving the order-to-cash (OTC) cycle.

Responsibilities

• Approve sales orders synced from Salesforce, verifying accuracy against order forms
• Review invoices before sending to customers, ensuring tax compliance using Avalara
• Set up the organization as a vendor in third-party portals
• Upload electronic invoices via customer procurement platforms such as Ariba and Coupa
• Upload tax exemption certificates to Avalara
• Manage billing email inbox, responding promptly to internal and external inquiries
• Resolve billing and invoicing discrepancies
• Stratify collection activities to maximize cash receipts
• Issue dunning letters to overdue accounts
• Contact customers regarding overdue payments and determine reasons for non-payment
• Disable platform access when payment is unlikely
• Issue credit hold notifications
• Recommend accounts for collection agency referral
• Recommend bad debt write-offs
• Maintain accurate records of customer interactions
• Perform special and ad-hoc projects in accounting and finance as requested
• Coordinate with internal departments (sales operations, customer success, deal desk) to resolve billing and revenue inquiries
• Identify opportunities to improve or replace the Virtual Post Mail process
• Perform month-end reconciliation to ensure all billings are accounted for between Salesforce and Netsuite
• Provide documentation during internal and external audits
• Assist the technical accounting/revenue team with daily activities

Requirements

• Associate's degree in Accounting or related field
• Minimum 3 years of experience in collections, invoicing, and/or accounts receivable
• Proficient with Salesforce and Netsuite
• Experience with e-invoicing platforms such as Ariba and Coupa
• Proficiency in Google Workspace (Drive, Docs, Sheets) and Microsoft Office applications
• Experience working with cross-functional teams and managing projects
• Strong proactive communication skills in a remote environment, with ability to meet deadlines
• Analytical problem-solving skills and attention to detail
• Strong oral and written communication and customer service skills
• Understanding of the full order-to-cash lifecycle from contract signing to collections
• Knowledge of tax platforms like Avalara or similar

Preferred Qualifications

• Experience using AI tools to improve work efficiency
• Comfort integrating generative AI into daily workflows to enhance productivity and quality

Compensation & Benefits

• U.S. annual salary range: $60,000 - $70,000 USD
• Potential opportunity to earn sales-based commissions in certain roles
• Base pay varies based on skills, experience, education, work location, and market data
• Medical, dental, and vision coverage
• Flexible time off
• 401(k) plan
• Equity awards available for certain roles
• Fully remote work environment

Location

• Fully remote within the United States

Additional Information

The organization is committed to maintaining a drug-free workplace and promoting a safe, healthy working environment. Equal opportunity employment is practiced, with applicants considered solely on qualifications without regard to disability or accommodation needs. Reasonable accommodations during the application process are available upon request.