Accounts Receivable Specialist

Overview

This role involves managing credit, collections, billing, and cash receipts, including oversight of the organization’s most complex and specialized accounts. The Accounts Receivable Specialist will serve as the subject matter expert for Adtaxi and other “problem” or “special handling” accounts, applying advanced technical knowledge and strong problem-solving skills to support high-complexity portfolios.

Remote work is available; candidates must reside in Colorado or Ohio.

Responsibilities

• Monitor A/R aging and customer accounts to help minimize past-due balances
• Perform customer credit analysis as needed
• Initiate collection outreach (calls, emails, faxes, and letters)
• Coordinate with Advertising Managers on escalating collection actions
• Distribute A/R aging reports and discuss issues with Advertising Managers
• Use and maintain the A/R collections module in Advertising Systems
• Perform customer revenue and A/R trend analysis
• Research, interpret, and resolve complicated account issues with minimal supervision
• Collaborate with internal departments, including Sales, Billing, Cash Applications, and GL, to support accurate billing and timely collections
• Refine procedures and use tact and diplomacy when servicing clients and communicating with internal teams; demonstrate ethical behavior

Requirements

• Comprehensive understanding of program-specific invoicing, revenue recognition, and payment processes
• High accountability due to the financial complexity and business impact of key accounts
• Accounting and analytical skills to reconcile complex transactions, investigate discrepancies, and resolve billing issues
• Strong urgency with attention to detail
• Demonstrated ability to create Excel spreadsheets using formulas as needed, and 10 key proficiency
• Analytical mindset, initiative, and attention to detail
• Interpersonal skills for team collaboration and strong customer service
• Advanced knowledge of multiple billing systems, platforms, and specialized advertising programs
• GED or high school diploma; Associate's degree preferred

Compensation & Benefits

• Hourly range: $23.00 - $23.50
• Pay is based on several factors, including but not limited to geographic location, education, work experience, time in role, certifications, etc.
• Eligible benefits may include: medical, dental, life and disability insurance, 401k, paid time off, and select paid holidays (benefits are based on eligibility)

Location

Remote; candidates must reside in Colorado or Ohio.

Additional Information

• Continuous recruitment until the position is filled
• Full pre-employment background check will be conducted as part of the selection process; must be willing to submit and pass required checks

Equal Opportunity

Equal opportunity employer. Applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.