Accounts Receivable Specialist - Freelance, Remote

Overview

A remote Accounts Receivable Specialist (Freelance, Full Time) is needed to own the end-to-end accounts receivable (AR) process, from invoicing through collections and reconciliation, and to provide light administrative support to leadership.

Responsibilities

Invoicing & Customer Account Management

• Prepare and send accurate invoices, statements, and supporting documentation
• Maintain accurate customer records, including billing addresses, contacts, payment terms, tax details, and account changes
• Review or help establish customer credit limits and payment terms

Cash Application & Payment Research

• Review bank activity, lockbox information, checks, ACH payments, wires, credit card payments, and remittance details
• Manually post and apply customer payments in the ERP system (Sage 100)
• Research and resolve unapplied cash, short payments, overpayments, deductions, and misapplied payments

Collections

• Monitor aging reports and keep a consistent collection cadence for current and past-due accounts
• Contact customers by phone and email about invoices, balances, payment commitments, disputes, and overdue accounts
• Maintain accurate collection notes, promise-to-pay dates, and account status updates

Disputes, Credits & Adjustments

• Research invoice discrepancies and work with sales, operations, and accounting to resolve customer disputes
• Process and apply approved credit memos, customer credits, adjustments, and write-offs

Reconciliation, Reporting & Leadership Support

• Reconcile customer accounts, the AR subledger, revenue accounts, and related general ledger activity
• Prepare AR aging, collection, dispute, and cash receipt reports for management
• Provide occasional administrative support to company leadership, including scheduling, document preparation, and follow-up coordination

Requirements

• Recent, long-term, hands-on full-cycle AR experience with a stable job history
• Personally handled collections, manual cash application, credit terms, credits, disputes, and reconciliations (ideally within a one- or two-person AR team)
• Recent experience supporting a US-based company or communicating directly with US customers
• Clear, easily understood spoken English for unscripted customer calls, plus strong written English
• Proficiency in Excel and experience with accounting or ERP systems, with a strong grasp of debit and credit mechanics
• Experience with Sage 100 (or comparable ERP), Microsoft Excel, Outlook, and the Microsoft Office Suite
• Ability to conduct payment research across checks, ACH, wires, lockbox, and credit card remittances

Preferred Qualifications

• Strong attention to detail and strong organization
• Confident, clear phone communication, including in detailed or tense conversations
• Direct, professional communication style and ability to work with strong personalities
• Independence and ability to manage your own workload without needing to be chased
• Comfort collaborating with sales, operations, and accounting to resolve root causes

Work Setup (WFH)

• Computer with at least 8GB RAM and an Intel i5 core processor / AMD Ryzen 5 Processor and up
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet connection
• Quiet, dedicated workspace at home

Compensation & Benefits

• Compensation: $9.00 / hour
• No benefits package included

Location

• Philippines

Work Hours

• 40 hours per week
• Monday to Friday, 6:00 AM – 3:00 PM Pacific Time

Reporting

• Reporting to client through the organization