Accounts Receivable Specialist II

Overview

This remote position requires candidates to live within a commutable distance to any corporate or retail location of the organization. The Accounts Receivable (AR) Specialist II reports to a supervisor within the Accounts Receivable team and manages a portfolio of dealer clients as assigned. The role involves credit management and collection efforts for the assigned area, building strong relationships with the internal sales force to enhance client engagement and provide excellent customer service.

Responsibilities

• Manage risk associated with open and unpaid invoices over 60 days past due for the assigned region or district.
• Contact customers with past due balances to understand reasons for delinquencies and offer solutions such as full payment, settlements, or payment plans.
• Monitor accounts receivable aging reports for assigned accounts under general supervision.
• Collaborate with sales, billing, and customer service teams to resolve collection issues.
• Send invoices, credit memos, statements, and collection letters to customers and associates.
• Exercise independent judgment in obtaining payments.
• Prepare and forward accounts for write-off approval to the Supervisor or Senior Manager of Accounts Receivable.
• Assist with credit investigations for new accounts.
• Monitor payment applications to ensure accuracy and request re-application when necessary.
• Recommend site restrictions for delinquent accounts.

Key Success Factors

• Attention to detail and work quality
• Building and maintaining relationships
• Effective communication skills
• Teamwork and collaboration

Qualifications

Minimum

• High School Diploma or GED with 3 years of related experience; OR
• Any level degree or certification beyond a High School Diploma/GED in a related discipline with up to 1 year of experience; OR
• 5 years of experience in a related field
• Experience working with internal and external customers to resolve issues
• Excellent interpersonal and customer service skills
• Strong written and verbal communication skills
• Excellent organizational, problem-solving, and analytical skills
• Proficient in PC skills, including Microsoft Office Suite and Oracle 11 or 12

Preferred

• Experience with Manheim and/or Cox Finance
• Oracle Accounts Receivable experience
• Bilingual in Spanish
• Experience with Salesforce (SFX) and High Radius

Compensation & Benefits

• Hourly pay range: $22.02 - $33.08 per hour
• Actual hourly rate depends on location and candidate qualifications
• Potential eligibility for additional compensation such as commissions and incentive programs
• Minimum of sixteen hours of paid time off per month
• Seven paid holidays annually
• Additional paid leave including bereavement, voting, jury duty, volunteer, military, and parental leave

Location

Remote position; candidates must reside within commutable distance to any corporate or retail location of the organization.

Additional Information

Applicants must be authorized to work in the United States without current or future sponsorship.

Application deadline: 05/17/2026

The employer is an Equal Opportunity Employer, including disability and veterans.