Accounts Receivable Specialist

Overview

A growing Strategic Operations team is seeking a Corporate Accounts Receivable (AR) Specialist to manage the day-to-day operations of the Expedia billing process. This role offers exposure to multiple major Property Management Systems (PMS) and collaboration across corporate and on-property departments. It is an opportunity to transition from field operations to a corporate environment with ownership of a dedicated project.

Responsibilities

• Review payments received from Expedia across multiple PMS systems
• Reconcile payments with the accounts receivable ledger
• Identify discrepancies and coordinate with General Managers, accounting teams, and Expedia representatives to resolve issues promptly
• Collaborate with an external vendor handling Expedia billing on behalf of the organization
• Collect weekly AR aging reports from each property to ensure balances remain under 60 days
• Work with the Strategic Operations team to scale the billing program
• Occasionally prepare presentations on program effectiveness and P&L impact
• Adhere to safe work practices
• Perform other duties as assigned by management

Requirements

• Bachelor's degree strongly preferred
• Previous accounting experience or equivalent training required
• Proficiency in Microsoft Excel
• Knowledge of PMS and accounting systems preferred
• Ideally, experience with Expedia Direct Billing process
• Experience working with at least one PMS system preferred
• Understanding of accounts receivable invoicing and clearing processes
• Strong written communication skills, especially via email
• Self-motivated with a problem-solving mindset
• Comfortable communicating directly with General Managers and external Expedia representatives

Compensation & Benefits

• Competitive wages for full-time and part-time positions
• Medical, dental, and vision health insurance
• Paid time off
• 401(k) company match
• Free basic life insurance
• Travel discounts
• Commuter transit and parking benefits
• Employee assistance and wellness programs
• Educational and professional development opportunities
• Referral bonus program

Work Environment and Location

• Remote position, preferably based in Eastern Standard Time zone to align with team and business operations
• Work schedule may vary and occasionally include holidays and weekends
• Job requires sitting for extended periods, lifting up to 10 pounds, bending, reaching, and using hands and fingers to operate a keyboard