Accounts Receivable Specialist

Overview

An organization is seeking an Accounts Receivable (AR) / Project Billing Specialist to manage billing and collections processes for enterprise customers. This role is critical in ensuring timely and accurate billing, accelerating cash collections, and reducing Days Sales Outstanding (DSO). The position involves working closely with the Revenue Accounting Manager and cross-functional teams.

Responsibilities

• Manage end-to-end project-based billing, including invoice preparation, validation against contracts and statements of work (SOWs), and timely delivery to customers.
• Navigate and manage customer procurement and payment portals such as Coupa, Ariba, or similar systems to ensure correct and prompt invoice submission.
• Proactively drive collections efforts by following up with enterprise customers via email, portals, and calls to resolve outstanding invoices.
• Collaborate with Sales, Delivery, and Accounting teams to resolve billing discrepancies, disputes, and contract-related issues promptly.
• Monitor accounts receivable aging and take action to reduce DSO and improve cash collections.
• Ensure all billing aligns with contract terms, milestones, and project deliverables.
• Support a fast and efficient month-end close process, targeting a 5-business-day billing and AR close timeline.
• Maintain accurate and up-to-date records in QuickBooks Online (QBO) and other billing systems.
• Reconcile billed revenue to underlying project data and ensure proper association of costs and revenue where applicable.
• Identify and implement process improvements to streamline billing, invoicing, and collections workflows.
• Assist in maintaining documentation and audit support related to billing and AR processes.
• Communicate clearly with internal and external stakeholders to ensure smooth billing and payment cycles.

Required Qualifications

• Minimum of 3 years of experience in accounts receivable, billing, or project-based invoicing roles.
• Strong experience with project-based, milestone, or services billing.
• Proven track record managing enterprise collections and reducing DSO.
• Hands-on experience with customer payment and procurement portals such as Coupa, Ariba, or similar.
• Experience working with QuickBooks Online (QBO) or similar accounting systems.
• High attention to detail and ability to manage multiple invoices, accounts, and follow-ups simultaneously.
• Strong organizational skills and follow-through.
• Comfortable working cross-functionally to resolve billing and payment issues quickly.
• Ability to operate effectively in a fast-paced, evolving startup environment.

Preferred Qualifications

• Experience in a high-growth startup or services-heavy SaaS company.
• Familiarity with revenue recognition concepts, including ASC 606.
• Experience with additional billing or revenue tools such as NetSuite, Tabs, or Maxio.
• Experience building or improving billing and collections processes from the ground up.
• Strong Excel or Google Sheets skills for tracking accounts receivable, reconciliations, and reporting.
• Prior experience helping achieve accelerated close timelines of five days or less.

Compensation & Benefits

• Salary range: $101,000 to $159,000 USD, depending on experience.

Location

• Bay Area strongly preferred; remote candidates will be considered.