AR and Invoicing Specialist

Overview

This role involves managing the full accounts receivable cycle for two healthcare divisions that provide telemedicine and on-site occupational health services. The position ensures accurate and timely client invoicing, diligent collections follow-up, and maintenance of clean financial records. Collaboration with clinical operations, client services, and leadership is essential to resolve billing discrepancies and support revenue integrity and cash flow.

Responsibilities

• Generate and distribute accurate client invoices according to contractual billing terms and schedules for both divisions.
• Monitor accounts receivable aging reports and proactively follow up on outstanding balances to ensure timely collections.
• Serve as the primary contact for client billing inquiries and invoice disputes, providing prompt and professional resolution.
• Post payments, adjustments, and credits accurately to client accounts in the accounting system.
• Reconcile accounts receivable subledger to the general ledger monthly and assist with month-end close activities.
• Prepare and distribute regular accounts receivable aging and collections status reports to leadership.
• Coordinate with clinical and operations teams to obtain documentation supporting billing and collections.
• Identify delinquent accounts and escalate collections efforts as appropriate, including coordination with outside collection agencies.
• Maintain organized and audit-ready documentation of all invoices, payment records, and client correspondence.
• Assist in developing and refining billing procedures and internal controls to improve efficiency and accuracy.
• Support implementation and optimization of billing and accounts receivable modules within financial systems.
• Assist with special billing projects, audits, and financial reporting as requested.
• Comply with all applicable state and federal regulations related to billing and practice.
• Maintain a positive customer service image when interacting with colleagues and clients.
• Comply with confidentiality policies and privacy regulations to protect client and financial information.
• Perform other duties as requested by leadership.

Requirements

• Associate's degree in Accounting, Finance, Business Administration, or equivalent work experience; Bachelor's degree preferred.
• Minimum of 3 years experience in accounts receivable, billing, or related accounting roles.
• Experience in healthcare, occupational health, or multi-entity organizations is a plus.
• Familiarity with workers' compensation billing or third-party administrator invoicing processes is advantageous.
• Proficiency with accounting software such as QuickBooks, NetSuite, or similar; experience with HRIS-integrated financial systems preferred.
• Strong skills in Microsoft Office Suite, especially Excel.
• Exceptional attention to detail and accuracy in data entry and financial recordkeeping.
• Strong verbal and written communication skills to clearly and professionally address billing matters.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment.
• High integrity and commitment to confidentiality of financial information.
• Strong organizational skills and ability to work independently.

Physical and General Requirements

• Ability to sit for extended periods with periodic breaks.
• Fine motor skills to operate computers and office equipment.
• Visual acuity for preparing and analyzing financial data and extensive computer work.
• Ability to lift up to 10 pounds.

Compensation and Benefits

• Pay range: $26 - $28 per hour.
• Remote work opportunity.

Location

Remote position.

Additional Information

Offers of employment are contingent upon successful completion of a comprehensive background check. The organization maintains a drug-free workplace and complies with all applicable federal and state laws regarding testing. Refusal to submit to testing or failure to meet background check requirements will result in withdrawal of the employment offer.

The employer is an Equal Opportunity Employer committed to diversity and inclusion, and does not discriminate based on disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under federal or state laws.