AU Student Finance Operations Officer (Part-Time) | ZR_1395_JOB

Overview

This is a 100% remote, part-time position supporting an Australian education client.

The role involves managing AU student finance operations to ensure student financial records and transactions are accurate, organized, and handled efficiently—covering payments, invoicing, reconciliations, refunds, and student finance enquiries.

Responsibilities

• Process student payments, invoices, and account adjustments accurately and on time.
• Reconcile financial transactions and investigate discrepancies.
• Monitor outstanding invoices and coordinate payment follow-ups.
• Administer student payment plans, refunds, and reimbursements.
• Maintain accurate, complete, and confidential student financial records.
• Respond to student finance enquiries and resolve account-related issues.
• Coordinate with internal teams regarding student accounts, payments, and financial records.
• Support compliance with established financial procedures and documentation requirements.
• Identify opportunities to improve financial administration processes.

Requirements

Required Qualifications (Must Have)

• At least 5 years of relevant experience.
• Experience in finance administration, administrative support, or related roles.
• Proficiency in Microsoft Office and general business systems.
• Strong organizational skills and ability to manage competing priorities.
• Excellent attention to detail and accuracy in financial documentation.
• Strong analytical, problem-solving, and communication skills.
• Ability to handle sensitive and confidential financial information.
• Ability to work independently and collaborate with remote teams.

Preferred Qualifications

• Experience in Australian Vocational Education and Training (VET) or Registered Training Organisations (RTOs).
• Familiarity with VETtrak, DebitSuccess, Stripe, HubSpot, Cena, or similar systems.
• Experience managing student accounts, payment plans, refunds, and reimbursements.
• Experience processing payments, reconciling transactions, and following up on outstanding invoices.
• Understanding of student finance administration within the Australian education sector.

Experience with every listed platform is not required; relevant experience and the ability to learn new systems are highly valued.

Compensation & Benefits

• Permanent work-from-home setup.
• Company-provided equipment.
• Secondary Wi-Fi Modem.

Location

• Work setup: 100% Remote / Work from Home
• Employment type: Part-Time
• Weekly hours: Provisionally 15 hours
• Work schedule: 5 hours per day, 3 days per week
• Time zone: Day-shift (AEST)
• Client coverage: Australia

Additional Information

• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.