Auditor II (Retail)

Overview

This role involves auditing purchases and payments related to merchandise inventories to ensure that the value negotiated is the value delivered. The audit program focuses on identifying actionable process improvements that help clients improve their business operations and mitigate financial losses from overpayments and under-deductions. The approach considers the business as a whole to uncover sources of profit in unexpected areas, such as errors in payment or deviations from agreements.

The organization is seeking innovative thinkers and creative problem solvers interested in improving retail clients' profitability. This position offers opportunities for career growth within a global retail recovery team as a Retail Auditor II.

Responsibilities

• Perform audit procedures using retail experience, including identifying and defining issues, developing criteria, and reviewing and analyzing evidence for medium-complexity reports.
• Identify and validate overpayments and underpayments of claims.
• Conduct quality assurance, audit paid transactions, determine overpayments, identify incorrect deductions, and perform data mining.
• Accurately enter claims into the system following standard procedures.
• Identify audit findings at an advanced level, review findings with the audit team, and document exceptions for knowledge sharing.
• Utilize audit and client tools with advanced proficiency; collaborate with IT to improve tool efficiency and reporting.
• Update current reports, develop and run custom queries, and validate report accuracy.
• Make determinations based on prior knowledge, best practices, and client contract terms regarding the likelihood of recovery acceptance.
• Maintain production goals and quality standards set by the audit team.
• Serve as a subject matter expert for client disputes related to claims, providing concise written verification.
• Demonstrate expertise in reviewing transaction types, client contracts, vendor agreements, and client data with limited supervision.
• Participate in onboarding new employees, providing guidance on audit tools, client terminology, and resources.
• Use proven methodologies to research and substantiate claims beyond the standard audit scope.
• Collaborate internally and externally to suggest, validate, and develop high-value concepts, process improvements, and tools.
• Suggest, develop, and implement new ideas, approaches, and technological improvements to enhance audit production, communication, and client satisfaction.
• Evaluate information, draw logical conclusions, and validate new concepts; collaborate with Business Optimization on report development.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field required.
• Minimum of 3 years of hands-on auditing experience.
• Preferred experience in accounting, finance, accounts payable, and retail environments such as merchandising, buying, or audit.
• Strong working knowledge and understanding of retail industries preferred.
• Proven analytical skills using Microsoft Excel, Access database queries, and ability to assess data at various levels.
• Investigative skills to evaluate facts and evidence, draw conclusions with limited information, and explain problems systematically.
• Strong communication skills to build relationships and articulate thoughts clearly and effectively.
• Ability to succeed in a frequently changing, unstructured environment and manage ambiguity.
• Team player who collaborates effectively with various team members to achieve integrated solutions.

Mental and Physical Requirements

• Ability to communicate effectively with others to exchange information.
• Maintain focus during tasks.
• Ability to remain stationary for prolonged periods, either standing or sitting.
• Perform repetitive motions involving wrists, hands, and/or fingers.
• Assess accuracy, neatness, and thoroughness of assigned work.
• Must provide high-speed internet access and maintain a dedicated, secure home office workspace.

Compensation and Benefits

• Base pay ranges from $30.00 to $40.00 per hour, determined by experience, education, skills, certifications, and business needs.
• Eligible for discretionary bonus consideration.
• Nonexempt employees qualify for overtime pay for hours worked beyond 40 per week or as required by state law.
• Benefits include medical, dental, vision, disability, and life insurance coverage; 401(k) savings plans; paid family leave; 9 paid holidays annually; and 17-27 days of paid time off depending on level and tenure.

Location

Remote work with requirements to maintain a secure and dedicated workspace and reliable high-speed internet connectivity.

Application Details

Applications are reviewed on a rolling basis. The anticipated application window closes on June 24, 2026, but may close earlier depending on the volume of applications or if a qualified candidate is selected.