Banco de Talentos - Especialista Select One

Overview

Banco de Talentos – Especialista Select One

This position is located in Brazil.

The organization is seeking a candidate to become an Especialista Select One, with a path to grow within the Especialista track, acting as the main knowledge reference in the area.

Responsibilities

• Provide service to customers at the beginning of their journey in the Select universe, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment.
• Attend and engage customers 100% digitally (chat/video/app).
• Update customers on the Select portfolio, presenting benefits and differentiators of the segment.
• Conduct consultative sales of products in credit, investments, and low-complexity insurance.
• Collect and update customer data.
• Maintain familiarity with digital solutions, aligned with the Santander ecosystem.
• Resolve customer demands remotely.

Requirements

• Advanced knowledge of customer experience.
• Experience in sales and proficiency in using digital tools.

Preferred Qualifications

• Experience applicable to remote service.
• Expertise in digital service channels, customer journey, and financial products.

Certifications

• CPA (required)

Compensation & Benefits

• Variable compensation (PLR + RV)
• Medical and dental assistance
• Food and meal allowance
• Supplemental retirement plan
• Life insurance
• Childcare/babysitter allowance
• Gympass or Totalpass
• Transportation allowance (Vale Transporte)
• Programa Nascer
• Be Healthy – program encouraging healthier habits
• PAPE – Personal Specialized Support Program

Location

Brazil