Accounts Receivable Lead (Remote)

Overview

Reporting to the Operations Controller, the Accounts Receivable Lead is responsible for leading and overseeing all accounts receivable operations for the organization and its subsidiaries. This role ensures accurate and timely processing of customer invoicing, collections, cash application, account reconciliations, credit management, and reporting while maintaining strong internal controls and compliance with company policies.

The position provides leadership to the Accounts Receivable team, drives process improvements, and collaborates with project teams, operations, finance, and customers to optimize cash flow, improve collection performance, and ensure the integrity of financial data.

Responsibilities

• Perform day-to-day processing of financial transactions to maintain effective and accurate financial records.
• Maintain and update computerized accounts receivable records.
• Carry out billing, collection, and reporting activities according to established deadlines.
• Reconcile accounts receivable sub-ledger to General Ledger.
• Assist the Project Accountant or Corporate Accounting with journal entries (as needed).
• Lead, coach, mentor, and develop the Accounts Receivable team, fostering a high-performance and customer-focused environment.
• Establish team objectives, performance metrics, and development plans.
• Monitor workload distribution and ensure departmental deadlines and service levels are consistently achieved.
• Support recruitment, onboarding, training, and performance management activities for Accounts Receivable staff.
• Communicate with employees, managers, and customers to clarify information and explain the billing process.
• Complete credit analysis and review for new customers.
• Build and maintain positive relationships with customers, project managers, and internal stakeholders.
• Resolve complex billing, payment, and collection issues in a professional and timely manner.
• Provide guidance and support regarding billing processes, collection activities, and customer account concerns.
• Ensure confidentiality and privacy of financial records related to the organization and its customers.
• Other duties as required.

Requirements

• Bachelor’s Degree or Diploma in Accounting, Finance, Commerce, Business Administration, or a related field.
• 5–8+ years of progressive Accounts Receivable and accounting experience.
• 2–3 years of leadership or supervisory experience.
• Experience within the construction industry.

Preferred Qualifications

• Experience with CMiC or similar ERP systems.

Knowledge, Skills, and Abilities

• Strong leadership, coaching, and team development skills.
• Extensive knowledge of Accounts Receivable processes, collections, credit management, and cash application.
• Strong understanding of General Ledger accounting and financial reporting.
• Advanced proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.
• Strong analytical and problem-solving abilities with excellent attention to detail.
• Effective organizational and project management skills with the ability to manage multiple priorities.
• Excellent communication and customer relationship management skills.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Strong business acumen and continuous improvement mindset.
• Ability to handle confidential and sensitive information with professionalism and integrity.

Location

Remote