Billing Analyst

Overview

This role supports the virtual Controller Shared Services (CSS) billing function. The position involves working with the Billing Team in a fast-paced, collaborative environment while delivering an exceptional customer experience.

Primary hiring focus is in Arizona, Tennessee, Alabama, and Virginia. Candidates from other locations may be considered based on qualifications and fit.

Responsibilities

• Prepare and process customer invoices in a timely and accurate manner
• Analyze the unbilled report, provide explanations, and drive resolution
• Research and resolve short-paid invoices, if any
• Collaborate with other functional departments to resolve billing issues
• Prepare billing reconciliations and analyses
• Meet critical deadlines and achieve departmental goals and objectives
• Lead billing meetings with internal and external customers
• Perform other tasks and projects as required by management

Minimum Required Qualifications

• Typically requires a bachelor’s degree with no experience, or a Diploma with 3 years of work experience
• US Citizen or Permanent Resident
• Ability to multi-task in a fast-paced virtual remote environment, meeting all deadlines and maintaining top-tier customer service
• Robust proficiency in Microsoft Office Suite, especially Excel and Outlook
• Strong communication and interpersonal skills, including the ability to work independently and collaboratively as needed
• Proactive and able to work independently and collaboratively
• Access to a reliable high-speed internet connection to perform remote work duties and attend virtual meetings
• Excellent communication and customer service skills with strong attention to detail

Preferred Qualifications

• Knowledge of Deltek Costpoint ERP or a system utilized by a large corporation
• Certification or additional training in billing or finance-related fields

Compensation & Benefits

• Salary Range: $50K to $57K, determined by experience, skills, abilities, internal equity, and location
• Pay Range (job level guideline): $45,500.00 - $82,250.00

Employment benefits include:

• Health and Wellness programs
• Income Protection
• Paid Leave
• Retirement

Location

Remote (virtual). Primary hiring focus: Arizona, Tennessee, Alabama, and Virginia.